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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,158 Reviews

8,158 Reviews of Lexus of Pembroke Pines - Service Center

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January 05, 2025

Bought my car with Alejandro and he was great! We negotiated a great deal and I’m happy with my car. Anyone that wants to buy a Lexus go to Alejandro he will do his best in getting you a good pric More

by natalie060505
Recommend Dealer
Yes
Employees Worked With
Alejandro Font Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Lexus of Pembroke Pines responded

Natalie, we're delighted to hear that Alejandro provided you with a great experience at Lexus of Pembroke Pines! Enjoy your new car and thanks for recommending us!

January 04, 2025

I keep coming back to Lexus for the service and their sales team! They are great from the minute you walk in until your sale is finished. None the less, even after the purchase every time I go for servic More

by IDIANNYB18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaetano Costantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zulimar Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Lexus of Pembroke Pines responded

Thank you for your continued support and kind words about our team at Lexus of Pembroke Pines! We're delighted to hear that you've had such positive experiences with us. We look forward to seeing you again soon!

January 04, 2025

Great, reliable and efficient experience. A loaner was ready for me as promised and my vehicle was ready when promised. More

by nlaguerre57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that your experience with Lexus of Pembroke Pines was reliable and efficient! It's great to know everything went smoothly, from the loaner car to getting your vehicle back on time. Thank you for sharing this feedback!

January 04, 2025

Car was picked up and delivered by Brandon on time. Service was completed in a timely manner. A pleasure to work with. More

by Irm2u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon who delivered the car
Jan 06, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us at Lexus of Pembroke Pines! We're delighted to hear that Brandon provided timely and efficient service. We look forward to assisting you again in the future!

January 03, 2025

The service was excellent and I was able to get out at a decent time. More

by WINSOME_FISHER
Recommend Dealer
Yes
Employees Worked With
Andre Rust
Jan 03, 2025 -

Lexus of Pembroke Pines responded

Thank you for the great review. We look forward to seeing you again at Lexus of Pembroke Pines!

January 03, 2025

I had a great experience. Jeff was awesome and very helpful. He answered all of my questions with ease. More

by Romines2238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Jan 04, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jeff provided you with a great experience at Lexus of Pembroke Pines! Thank you for sharing your positive feedback, and we're here if you have any more questions in the future.

January 02, 2025

Muy buena experiencia. Me dieron servicio rápido y eficiente.Me recibió el señor Francisco Bautista que es muy profesional y agradable. More

by ivettelamarche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Bautista
Jan 03, 2025 -

Lexus of Pembroke Pines responded

Ivette, gracias por compartir su experiencia positiva con Francisco y el equipo de Lexus of Pembroke Pines. Nos alegra saber que ha recibido un servicio rápido y eficiente. Esperamos verle pronto!

January 02, 2025

Charging $19 for new wiper installation on top of $17x2 is pure robbery. I’ll be ordering on Amazon next time and doing it myself. Service advisor didn’t mention this, I saw it when I got the bill. All pri More

by T.MARTINEZ327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Francisco Bautista is the worst service department rep. He literally tried to charge me $193 for a 15,000 mile routine service. I called JM Lexus and found that they charge $53 for the same service. Fra More

by SFLOOD.REMAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Francisco Bautista
January 02, 2025

Always 5 stars when it comes to service and communication about my vehicle. Keep it up. More

by VIJMELWANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amarro
Jan 02, 2025 -

Lexus of Pembroke Pines responded

Thank you so much for your kind words! We appreciate your business here at Lexus of Pembroke Pines.

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