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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.5
8,507 Reviews
Call Service Center (954) 443-2020

8,507 Reviews of Lexus of Pembroke Pines - Service Center

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January 04, 2022

Had no issues and service was done in the time estimated. John was very helpful. More

by DJSHACTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
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Jan 04, 2022 -

Lexus of Pembroke Pines responded

We're glad to hear your service went over without a hitch. Thanks for the great review, from all of us here at Lexus of Pembroke Pines!

January 04, 2022

Great customer care all around, from Efrain making sure I got the car I wanted, to Yajaira making the numbers work, and then John in service ironing out the details. I felt like a priority all the way. More

by FAKHAN01
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Efrain Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2022 -

Lexus of Pembroke Pines responded

It makes us happy that you felt like our priority here at Lexus of Pembroke Pines! We appreciate your confidence in our team's work, and we thank you for shouting out Yajaira and John.

January 04, 2022

All my safety features were turned off and I received the car back. also called regarding this and never received a call back. More

by rpevsner
Recommend Dealer
No
Employees Worked With
rod fuller
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Jan 05, 2022 -

Lexus of Pembroke Pines responded

I am very sorry for how your vehicle was returned to you and for not getting back to you regarding this matter. I will address this situation with my team to improve our attention to detail. I understand you have been frustrated trying to contact us, so I will look for your information. If I cannot find it using the username you've provided here, it would be best to reach out to me directly. I look forward to getting this fixed for you. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

January 03, 2022

THE SERVICE WAS EXCELLENT, SEBASTIAN MEJIA WAS THE SERVICE CONULTANT THAT TOOK CARE OF MY VEHICLE NEEDS AND HE WAS More

by scot5681
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irv Smith
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Jan 03, 2022 -

Lexus of Pembroke Pines responded

We're glad Sebastian took excellent care of you and your vehicle! Thank you for the positive feedback - we are so grateful to have earned your confidence! - the Lexus of Pembroke Pines team

January 02, 2022

my experience with the service dept was very good, i will always comeback to this dealer to service my car More

by ramirez3cr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adeel Sadiq
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2022 -

Lexus of Pembroke Pines responded

We are happy to hear that you trust our services! Thanks for stopping by Lexus of Pembroke Pines and leaving us a five-star review. Have a great day!

January 02, 2022

Very professional and on time with the service. Follow up as well. Very very happy More

by SRTARBAJE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2022 -

Lexus of Pembroke Pines responded

Thanks for leaving Lexus of Pembroke Pines a five-star review! We are delighted to see that we ensured your services were taken care of and the Lexus of Pembroke Pines team was professional. Until next time!

January 01, 2022

Muy buen servicio buena atencion son muy amables simpre le resuelven el problema me encanta More

by CLAUS0812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Ayash
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Jan 03, 2022 -

Lexus of Pembroke Pines responded

Gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con el equipo Lexus of Pembroke Pines. Apreciamos el apoyo y esperamos volver a verle en el futuro!

January 01, 2022

Jeff was great he provided me with very good service I would recommend him highly More

by ALEXALABED1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Ayash
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Jan 03, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We appreciate your business and are so glad to hear that Jeff delivered such an outstanding service experience. Drive safely, and we hope to see you back again at Lexus of Pembroke Pines!

January 01, 2022

Very polite service advisors. Great atmosphere and a very clean facility. Nice cafeteria and overall great service. More

by DIXIEINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not listed.
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Jan 03, 2022 -

Lexus of Pembroke Pines responded

Thank you for taking a moment to give your kudos. We appreciate your support and hope to see you at Lexus of Pembroke Pines again next time!

January 01, 2022

Excellent service. They treated me professionally and in time. Was impressed with their performance and treatment More

by sselvendran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2022 -

Lexus of Pembroke Pines responded

Thank you so much for your review! We are very glad to hear that you received professional service from our Lexus of Pembroke Pines team. Safe driving!

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