Lexus of Pembroke Pines - Service Center

Excellent service throughout. Thanks to Randy my advisor for a smooth transition to a loaner for a smooth transition to a loaner More

This was my first time having Andre Rust as my service advisor and he didn't disappoint. Great customer service! I find him to be super knowledge, thorough and efficient (did his research) then advise me advisor and he didn't disappoint. Great customer service! I find him to be super knowledge, thorough and efficient (did his research) then advise me of the best way to have my situation resolve. He took time in explaining my options and make sure that the timeliness of getting the parts was met in order to get my vehicle back in working order. Andre make sure I left the service center feeling that I mattered as a customer. I want to acknowledge the Great customer service the two young men who brought my car and the other that install my floor mats and check-out my A/C Both was very knowledge about the enter working of the car and make sure I was satisfy before leaving with my vehicle. The three of them are a great asset to Lexus of Pembroke Pines. Should be giving some type of accommodation for Exceptional Customer Service and knowledge of the product. Thanks Your Service Dept. Staffing need to be updated More

Sebastian was amazing. I was in for my 1st service and it went perfect and easy. Thank you again Sebastian. went perfect and easy. Thank you again Sebastian. More

Excellent service; waited for the car at the dealership but the service time was very reasonable; but the service time was very reasonable; More

Jose Amaro is a superb service advisor; he always advises me on the best avenue to go with respect to the service of my vehicle. He is courteous and sees what could be upcoming and needed in my vehicle. I wo me on the best avenue to go with respect to the service of my vehicle. He is courteous and sees what could be upcoming and needed in my vehicle. I would be lost without him. Great advisor at Lexus. More

I arrived at my designated time and the staff was timely and efficient. That was something that was important to me. and efficient. That was something that was important to me. More

Bad service, I left my car at 11:30am until 330pm and I they didn’t know where my car was, they should include more service to help find faster and better service they didn’t know where my car was, they should include more service to help find faster and better service More

I left the car over the weekend for the 5000K check up. When I picked it up on Monday I had to wait over 25 min, no one told me what happened. I did noticed someone changed the service advisor I had been u When I picked it up on Monday I had to wait over 25 min, no one told me what happened. I did noticed someone changed the service advisor I had been using for the last 3 years. More

Nothing but excellent service from Melissa Ho, she is one my family's major reasons we stick with this dealership. my family's major reasons we stick with this dealership. More

My service was precisely done and in a timely manner. Service never disappoints as I’m always accommodated. Service never disappoints as I’m always accommodated. More