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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,166 Reviews

8,166 Reviews of Lexus of Pembroke Pines - Service Center

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December 15, 2024

Jeff Hernandez is awesome as usual. Battery died, I jumped the car and within an hour had a new battery installed in the car. I just recommend not allowing the valet to adjust the seat More

by DAVIDHSTRAUSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hernandez
December 15, 2024

Appointment was scheduled for 8:30 am. We were on time for our scheduled maintenance and it took 3 hours!!! More

by Melanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Afraz
December 15, 2024

Jeremy is a pleasure to work with, providing excellent service. It is a comfort to know Jeremy is there to make sure any concerns are addressed. More

by MICHAEL@ELITEBANDL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jeremy provided excellent service and addressed your concerns at Lexus of Pembroke Pines. Thank you for sharing your experience with us!

December 15, 2024

first class give jose a raise richard needs to learn a bite moore but then you would have to give him the G.M.S job but on second thought give it to him now,you need to finish the landscaping and make it More

by richardbon44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : jose amaro knows what he is doing don't need to say any more!!!
Dec 16, 2024 -

Lexus of Pembroke Pines responded

Richard, thank you for sharing your thoughts and feedback with us at Lexus of Pembroke Pines. We appreciate the shout-out to Jose and will take note of your suggestions!

December 15, 2024

Vehicle was serviced promptly. Service advisor was knowledgeable. Great communication. Appointment time given was perfect. Will definitely recommend to this dealership for servicin More

by pdhiraj52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hernandez
Dec 16, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that your service experience at Lexus of Pembroke Pines was smooth and efficient! Thank you for recommending us, and we look forward to assisting with any future needs.

December 15, 2024

I absolutely love this place. Excellent customer service and amazing work. I take all my aftermarket parts here to be painted, that’s how good they are. I wouldn’t take my vehicle More

by R.CAPRIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that you trust Lexus of Pembroke Pines with your vehicles and aftermarket parts! Thank you for the wonderful feedback. We look forward to serving you again in the future!

December 15, 2024

Jose Luis Amaro was great as always. He is the most important reason of why I go to Lexus of Pembroke Pines More

by ITOYDANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Luis Amaro
Dec 16, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jose continues to provide exceptional service at Lexus of Pembroke Pines! Thank you for your loyalty and kind words.

December 15, 2024

VERY GOOD BUT BE MUCH BETTER IF I WAS ADVISING ( FOR FREE) IF YOU LIKE THEN YOU CAN HIRE ME More

by richardbon44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Lexus of Pembroke Pines responded

Thank you, Richard, for sharing this feedback and leaving Lexus of Pembroke Pines a five-star review.

December 14, 2024

They are the best! Whether Service or Collision, they exude excellence, precision and pride in aa job well done. More

by NT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fraser, Andre Rust, Roy Leeher nd
Dec 16, 2024 -

Lexus of Pembroke Pines responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Lexus of Pembroke Pines consistently delivers excellence in both service and collision. We appreciate your support!

December 14, 2024

Excellent Job done Will Refer to other friends Excellent communication skills Keep the same work up More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Dec 16, 2024 -

Lexus of Pembroke Pines responded

Elizabeth, thank you for the wonderful feedback! We're delighted to hear about your positive experience at Lexus of Pembroke Pines. We appreciate your recommendation and look forward to serving you again in the future!

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