Lexus of Pembroke Pines - Service Center

None of my requests was fixed. Truck door. We’ve ordered the part several months ago. I got a phone call that it came to Lexus center. This tome it wasn’t installed. The truck door has noise. Cr ordered the part several months ago. I got a phone call that it came to Lexus center. This tome it wasn’t installed. The truck door has noise. Cruise control isn’t fixed. Drivers door is not closing from the 1st time. What for was the maintenance? More

Service was excellent! However, when I got my car it was not washed. I was looking forward to a clean car as I normally get when I pick up from a service. not washed. I was looking forward to a clean car as I normally get when I pick up from a service. More

I was charged for a service that I did not approve nor was I asked about the service before it was done. I called and left a message for Jeffery Rodriguez, but he has yet to return my call. was I asked about the service before it was done. I called and left a message for Jeffery Rodriguez, but he has yet to return my call. More

This is the worst place to have anything done to your car. I would not trust them with a toy car. I had my car messed with, because the work that was preformed was beyond horrible. car. I would not trust them with a toy car. I had my car messed with, because the work that was preformed was beyond horrible. More

Excellent service from the moment I checked in for an oil change on my 2011 Lexus RX350. John (Rep) was exceptional. Thank you so much! change on my 2011 Lexus RX350. John (Rep) was exceptional. Thank you so much! More

Sebastián has great customer service skills, and I was able to pick up and drop off loaner fast. The loaner car I was provided was great. able to pick up and drop off loaner fast. The loaner car I was provided was great. More

Jeffery was amazing in making sure I was happy with my service. He went above and beyond and was always very pleasant to talk with service. He went above and beyond and was always very pleasant to talk with More

Great customer service, specially Melissa Ho. She always go out of her way to accommodate my requests. I have been working with her for the past 110K miles of my RX350. go out of her way to accommodate my requests. I have been working with her for the past 110K miles of my RX350. More

They do a great job as always. Service team from pick up to delivery are professional. I would have liked to have received a call from the service advisor regarding the 25K service. to delivery are professional. I would have liked to have received a call from the service advisor regarding the 25K service. More

This dealership is always courteous and pleasant. The service advisor always communicates about issues or concerns with my vehicle. I appreciate their effort to help me. service advisor always communicates about issues or concerns with my vehicle. I appreciate their effort to help me. More