Lexus of Pembroke Pines - Service Center

I’m on my third Lexus and this was the first time my car was left dirty. I was quite surprised, a bit spoiled since every single time you go in for service you get a clean car. was left dirty. I was quite surprised, a bit spoiled since every single time you go in for service you get a clean car. More

I haven’t had a good experience at the dealership so far. However, the manager Jose Cabrera always make sure that I’m satisfied after I complained to him. I wouldn’t return to that dealership if it wasn’t fo However, the manager Jose Cabrera always make sure that I’m satisfied after I complained to him. I wouldn’t return to that dealership if it wasn’t for him. More

Very good job and a very good dealership. I am happy with the service, sometimes takes a little longer than usual but I understand they’re busy. the service, sometimes takes a little longer than usual but I understand they’re busy. More

They took the time to fix the problem. Rodney was great. More

Jose Amaro is as professional as it gets, courteous, knowledge and very reliable. I feel very comfortable dealing with him and I am sure that he is genuine and sincere with all clients. knowledge and very reliable. I feel very comfortable dealing with him and I am sure that he is genuine and sincere with all clients. More

It was very satisfied with service. Jose was very attentive and polite. He address all of my concerns about my vehicle. I am truly satisfied with services provided to by Pembroke of Lexus Pines attentive and polite. He address all of my concerns about my vehicle. I am truly satisfied with services provided to by Pembroke of Lexus Pines More

Fantastic Service…José Amaro is a very good man…Thank Fantastic Service…José Amaro is a very good man… Thank You Fantastic Service…José Amaro is a very good man… Thank You More

John was great, made me feel like a family member helping to take care of my car to take care of my car More

Good serviceEager to help me with dent repairAll went Good service Eager to help me with dent repair All went well Good service Eager to help me with dent repair All went well More

Took my car in for paint issue while it is under warranty. It has been over 30 days and I was just informed I would have to return and start the process from the beginning as there are no records o warranty. It has been over 30 days and I was just informed I would have to return and start the process from the beginning as there are no records of my prior visit, the photos taken or the submission to Lexus for approval. Terrible service department. No checks and balances. No proactive action to resolve the issue. Just simply, sorry please return to the dealership to start over. More