Lexus of Pembroke Pines - Service Center

Employees dont seem happy. No one says good morning or gives you a smile. Andre Rust is always personable which is why I like to go to him. Check system light was not addressed. gives you a smile. Andre Rust is always personable which is why I like to go to him. Check system light was not addressed. More

He was very helpful and provided awesome customer service. He went above and beyond and to ensure I was happy in addition to providing me a loner to test out the new IS service. He went above and beyond and to ensure I was happy in addition to providing me a loner to test out the new IS More

My service advisor Rod was awesome. Got me in and out in less than an hour. My 11 Lexus from Lexus of Pembroke Pines. Love these guys. less than an hour. My 11 Lexus from Lexus of Pembroke Pines. Love these guys. More

Great service once it happened. Allowing your service advisors to all go to lunch at the same time is a big mistake. I waited for more than 15 minutes because no one could locate a service advisor to do advisors to all go to lunch at the same time is a big mistake. I waited for more than 15 minutes because no one could locate a service advisor to do my paper work and ask me why I was bring my car in for service. I was told, “sorry sir but all the service advisors are at lunch”. I was not happy at all. It was only the second time bringing my car in for service. More

The advisor, made a mistake force me to pay for service when there was coverage for service. Speaks to your beneath him. Very Poor Help when there was coverage for service. Speaks to your beneath him. Very Poor Help More

Great to work with and very accommodating. Valet people were also great. They were friendly and on time with great communication. great experience all around. were also great. They were friendly and on time with great communication. great experience all around. More

Jose is always awesome. He's great at keeping you informed of where you are in the process. Always cordial and respectful. He's been my service advisor from the beginning. informed of where you are in the process. Always cordial and respectful. He's been my service advisor from the beginning. More

John Steigele has always been a good Service Representative. Making sure my Car received to service. This dealership has very nice people. I would always come to this dealership and have my car Representative. Making sure my Car received to service. This dealership has very nice people. I would always come to this dealership and have my car serviced More

Rodney is the man!! Got me in and out with no problem. Professional... friendly... and straight to the point. My new car home. Awesome service Professional... friendly... and straight to the point. My new car home. Awesome service More

Jeremy is awesome. I have been a client for the last six years and I will recommend Jeremy as your advisor in the service department years and I will recommend Jeremy as your advisor in the service department More