Lexus of Pembroke Pines - Service Center

My first service went efficient and effectively. It was my first service and you always dread going but it was great. See you in a few months again! my first service and you always dread going but it was great. See you in a few months again! More

As a first experience was very good, excellent; and all the persons who I asked for help, were really nice. I'm grateful for your attention and services and I hope you be much better in the future! the persons who I asked for help, were really nice. I'm grateful for your attention and services and I hope you be much better in the future! More

All went well. As the dealership computers were down, could a copy of the service that was done on May 24th be sent electronically? 2016 350ES, James R Taylor. Many thanks. could a copy of the service that was done on May 24th be sent electronically? 2016 350ES, James R Taylor. Many thanks. More

No one reviewed the service performed after it was completed. My interior of my car was not vacuumed/cleaned at ALL. I specifically requested it be done because it has been missed on a few prior maint completed. My interior of my car was not vacuumed/cleaned at ALL. I specifically requested it be done because it has been missed on a few prior maintenance appointments because they are rushing for closing. I expect better quality service from Lexus, especially when I am paying $500+ for a big service. I am still waiting for someone to call and offer a complimentary car wash ( int/exter) at any local service center. More

Showed up for service on a Sunday afternoon without an appointment, and in less than 2 hours, I was driving out. Very satisfied with the Customer Service at this Lexus. appointment, and in less than 2 hours, I was driving out. Very satisfied with the Customer Service at this Lexus. More

Excellent customer service and very professional & courteous. Very helpful & painless process. Highly recommending John Segal in the Service Dept. at Pembroke Pines Lexus for his attention to detail. courteous. Very helpful & painless process. Highly recommending John Segal in the Service Dept. at Pembroke Pines Lexus for his attention to detail. More

Service advisor Jeff Hernandez like always great customer service I love this dealership I would never like to buy a car from somewhere else again service I love this dealership I would never like to buy a car from somewhere else again More

Melissa was excellent like always. She knows her customers by name and is super efficient. You are lucky to have her on your team. Thanks customers by name and is super efficient. You are lucky to have her on your team. Thanks More

This is the second time I take my lease to Lexus Pembroke Pines and I had an amazing experience with the service for my car. A gentleman by the name of Juan Correa did a great job walking me through the proc Pines and I had an amazing experience with the service for my car. A gentleman by the name of Juan Correa did a great job walking me through the process and efficiently provided the best service possible. Juan Correa seems like a great asset to the Lexus family. I will be referring my peers to this dealer and keep servicing my car there. More

excelente servicio,Estoy muy agradecida tanto a mi vendedora Veronica como todo el personal si pudiera dar mas de 5 estrellas las daria estoy complacida vendedora Veronica como todo el personal si pudiera dar mas de 5 estrellas las daria estoy complacida More