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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,131 Reviews

8,133 Reviews of Lexus of Pembroke Pines - Service Center

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April 17, 2021

Excellent service very nice atmosphere very clean had a nice coffe while I wait will be coming back and will recommend friends and family to the dealer More

by ALEX8BARBOSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Estrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Lexus of Pembroke Pines responded

It means a lot that you will recommend our team to friends and family! Thank you for your business and your kind review of Lexus of Pembroke Pines. See you next time!

April 17, 2021

From the time I drove in and handed my keys to the service department. They polite and professional. They were informative on all areas . Thanks More

by RICNWAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Lexus of Pembroke Pines responded

We are thrilled to hear that our team delivered the high level of service and care we expect for our guests! Thank you for choosing Lexus of Pembroke Pines and sharing your kind comments. Drive safely!

April 17, 2021

My appointment was efficient and on time. The waiting time was excellent and the cafe was very convenient. I was pleased to receive my car backed washed. More

by susanfern1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Lexus of Pembroke Pines responded

Susan, thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great experience working with our team at Lexus of Pembroke Pines, and we will certainly pass along your kind words. If you ever need anything else, don't hesitate to come back and see us again!

April 16, 2021

Otany in Sales is Great Very Professional!! The purchasing experience was very easy! Excellent!! Highly recommend him!! Sebastian in Service is Awesome!! Very thorough!! Always willing to help!! Th More

by NANNIMENDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otany Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian Service Department
Apr 16, 2021 -

Lexus of Pembroke Pines responded

Thank you for the great review! We strive to deliver an efficient and accommodating purchase experience, and it is wonderful to hear that this was reflected in your time working with Sebastian and the team. Congratulations on your new ride, and we hope to see you back at Lexus of Pembroke Pines!

April 16, 2021

Fast service , polite attention and optimal car’s services Very comfortable waiting area. The timing for get the car was really fast and my car was returned clean and ready to go More

by HRIOSV923
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery
Apr 16, 2021 -

Lexus of Pembroke Pines responded

Your feedback means so much to us! Thanks for trusting Lexus of Pembroke Pines to get the job done!

April 16, 2021

Customer service is a plus for me . I'm always greeted with a smile, everyone treats you with respect, they allowed time to listen to all my concerns and to make sure I'm a happy customer. It's always a More

by KARLEEN212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre rust
Apr 16, 2021 -

Lexus of Pembroke Pines responded

Thank you for leaving Lexus of Pembroke Pines a review! We're proud to have earned your business and we look forward to seeing you next time!

Apr 17, 2021 -

KARLEEN212 responded

Always a pleasure

April 16, 2021

I really enjoy getting my car serviced at this location. Jeff is very professional and attentive! My car is always so clean after! Thank you Jeff! More

by DANNY.DL10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hernandez
Apr 19, 2021 -

Lexus of Pembroke Pines responded

Danny, thank you for taking the time to leave us a review! We couldn't be happier to hear that Jeff took such good care of you here at Lexus of Pembroke Pines, and we will certainly let him know that you appreciate his help. It is always a pleasure to assist you, and we look forward to your next visit!

April 15, 2021

Excellent service! Service advisor was very helpful and knowledgeable. No waiting a long time. This the reason we always come back for service versus other Lexus dealers. More

by Cmp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Spiegel
Apr 15, 2021 -

Lexus of Pembroke Pines responded

Thank you so much for choosing Lexus of Pembroke Pines for your auto service needs! We love that you can depend on our team for excellent service, every visit. See you next time!

April 15, 2021

My representative was very efficient. He listened to me carefully when I explained what was the problem with my car, he said they will take care of the problem and my car will be ready within an hour. I a More

by DKONDIAH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Apr 15, 2021 -

Lexus of Pembroke Pines responded

Thank you for the great review! It is wonderful to hear that our team was able to assist with your vehicle and get you back out on the roads. Drive safely, and we hope to see you again at Lexus of Pembroke Pines!

April 14, 2021

Always have a pleasant experience here. John, my service advisor is excellent! I am always taken care of in a timely, friendly, and professional way. More

by COLAFAM4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John S.
Apr 14, 2021 -

Lexus of Pembroke Pines responded

"Timely, friendly, and professional" are all words we love to see. Thank you so much for the kind feedback about John and our Lexus of Pembroke Pines team! We are so happy that you enjoy your visits with us and we look forward to our continued relationship.

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