Lexus of Pembroke Pines - Service Center

Always friendly and trustworthy service from Isidro and Sabastian. Excellent hours of operation and communication. It would be nice to have more loaner vehicles available for customers. Sabastian. Excellent hours of operation and communication. It would be nice to have more loaner vehicles available for customers. More

Was told rear brake pads are completely worn out and it’s metal to metal but that was not true. They still have sufficient material. metal to metal but that was not true. They still have sufficient material. More

Always friendly service from Jeff! Glad he’s back! Very accommodating on getting service done ASAP especially without getting a loaner car. Great service Jeff! accommodating on getting service done ASAP especially without getting a loaner car. Great service Jeff! More

Excellent experience as always! Amazing service, great staff, had me in and out of there in no time. Jose was my Rep and he is always friendly and knowledgable. Keep it up! staff, had me in and out of there in no time. Jose was my Rep and he is always friendly and knowledgable. Keep it up! More

Excellent from start to finish, my GX 460 was clean at the end and all repairs was well performed and they check for recalls for me Thanks Leopoldo the end and all repairs was well performed and they check for recalls for me Thanks Leopoldo More

Service is quick. Staff is very knowledgeable and friendly and a loaner is always offered if car maintenance is over a certain period of time. It’s always a pleasure working with Andre! friendly and a loaner is always offered if car maintenance is over a certain period of time. It’s always a pleasure working with Andre! More

Very professional and happy with service provided My Very professional and happy with service provided My service advisor Jeremy was very helpful and advised everything that was going on with my car, Very professional and happy with service provided My service advisor Jeremy was very helpful and advised everything that was going on with my car, he provided a courtesy car I was very thankful for that More

Rodney is friendly and do his job very well. Keep us informed, and assist us in questions. Will continue doing service appointments with Rodney Fuller informed, and assist us in questions. Will continue doing service appointments with Rodney Fuller More

Quality Quality Quality Excellent Service Great People Quality Quality Quality Excellent Service Great People Clean Environment You do not have the person who helped me with the service call His na Quality Quality Quality Excellent Service Great People Clean Environment You do not have the person who helped me with the service call His name is Sebastian ? More

I waited 20 minutes for my service rep before I asked for someone else to help me. I got a text when my car was ready. Never talked to the service rep again. Then I waited 20 minutes after I gave my paper someone else to help me. I got a text when my car was ready. Never talked to the service rep again. Then I waited 20 minutes after I gave my paperwork to the valet. Very impersonal. Had significantly better service at Infiniti and Acura with my previous vehicles. When I got my car back, the maintenance mileage was not cleared so it still say maintenance due at 4.997 miles. Not the luxury car experience I was expecting. Ver disappointing. More