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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,174 Reviews
Call Service Center (954) 443-2020

8,174 Reviews of Lexus of Pembroke Pines - Service Center

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November 30, 2024

Andre always takes care of me, always so easy and with no issues. 4 years of great experience with Lexus More

by VALENVERGARA17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre
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Dec 02, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Andre has consistently provided you with excellent service over the past four years at Lexus of Pembroke Pines. Thank you for your loyalty and support!

November 30, 2024

Jeremy was very courteous and responds very fast. I am totally satisfied with his service. I am happy to have him service my cars again. More

by Chao-Hwa Chen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Lexus of Pembroke Pines responded

Chao-Hwa, we're delighted to hear that Jeremy provided you with such prompt and courteous service at Lexus of Pembroke Pines. We look forward to assisting you again in the future!

November 30, 2024

Tony was very considerate to help me negotiate a good deal. He was always there for me during the extended service hours. Highly recommended More

by degangh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Marquez
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Dec 02, 2024 -

Lexus of Pembroke Pines responded

Thank you for recommending us! We're delighted to hear that Tony provided such considerate service and helped secure a great deal at Lexus of Pembroke Pines. We appreciate your feedback and look forward to assisting you in the future!

November 30, 2024

Great service every time I take my vehicle in for service. Great communication with my service advisor. Service gets completed quickly. More

by ravaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hernandez
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Dec 02, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Lexus of Pembroke Pines consistently provides great service and communication. We look forward to serving you in the future!

November 30, 2024

Very reliable and informative advisor. I only go to him for my service needs. Book your Lexus Service today! More

by Mrs. B Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Lexus of Pembroke Pines responded

Thank you for your trust in our team at Lexus of Pembroke Pines! We're delighted to hear that you've had such a positive experience with your advisor. We look forward to seeing you again soon!

November 30, 2024

I had an enjoyable customer service experience at Lexus of Pembroke Pines. My customer service advisor Andre Rust is very thorough and assures that the service department gets my vehicle in and out while I More

by sford305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Rust
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Dec 03, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Andre provided you with a thorough and efficient service experience at Lexus of Pembroke Pines. Thank you for sharing your positive feedback!

Dec 04, 2024 -

sford305 responded

You’re most certainly welcome!

November 29, 2024

Not the service expected for the type of car i have Poor quality service. People are not trained to work with customers who purchase a luxury car More

by cnunezm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cant recall
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November 29, 2024

They are always very helpful and courteous. I feel good when I come to see you guys. Thanks! More

by PATRICIA9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Ho from service
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Dec 02, 2024 -

Lexus of Pembroke Pines responded

We are grateful to have earned your loyal business here at Lexus of Pembroke Pines. Thanks for your loyal support!

November 29, 2024

Jeremy was wonderful. He helped with my oil change and a car wash. I liked that he was the same person who helped me last time. More

by CORINTH
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Lexus of Pembroke Pines responded

Corinth, we're delighted to hear that Jeremy provided consistent and excellent service during your visit at Lexus of Pembroke Pines. Thank you for sharing your experience with us!

November 29, 2024

Completely disappointed. In the service department works xxxxxxxx. They hold my car 5 weeks. The issue with AC wasn't fixed. The additional service was overpriced. More

by Yan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andre Rust
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