Lexus of Pembroke Pines - Service Center

The experience was effortless from beginning to end. They had a courtesy vehicle for me and then texted me when my car was ready. Very smooth and organized. They had a courtesy vehicle for me and then texted me when my car was ready. Very smooth and organized. More

I always have a great experience with my service and receive my car back clean. The staff is on time and friendly always! Also easy to get a loaner when needed receive my car back clean. The staff is on time and friendly always! Also easy to get a loaner when needed More

Mr. Isidro Garcia was SUPER helpful. I originally had an appointment with Jeff and was somehow overlooked. Mr. Garcia was apologetic and professional in making sure that my needs were met. appointment with Jeff and was somehow overlooked. Mr. Garcia was apologetic and professional in making sure that my needs were met. More

Great, friendly and professional. Amazing... Always efficient service Drop the car on time, leave the keys. Just a few confirmation questions and answers. 1 hour later - message that car is ready for efficient service Drop the car on time, leave the keys. Just a few confirmation questions and answers. 1 hour later - message that car is ready for collection. Excellent service as always. Thank you More

I was very impressed with the service. Jose was very knowledgeable. The turnaround exceeded my expectations. I think I will buy another lexus in the near future. knowledgeable. The turnaround exceeded my expectations. I think I will buy another lexus in the near future. More

I had to wait for over 2 hours. I was not made aware that I could asked for home pick up and delivery. I know better for next service. Waiting room amenities poor. that I could asked for home pick up and delivery. I know better for next service. Waiting room amenities poor. More

As always, very pleasant experience at this location. All service representatives were professional and respectful of my time. Very through at explaining the services needed and performed. All service representatives were professional and respectful of my time. Very through at explaining the services needed and performed. More

I love Lexus of Pembroke Pines! The staff is very professional and cares about their customer’s needs! It’s is a pleasure doing business with them! professional and cares about their customer’s needs! It’s is a pleasure doing business with them! More

Had a problem with the tire lock which had broken. Rod promptly reviewed the previous service record and was able to replace it at no additional cost. promptly reviewed the previous service record and was able to replace it at no additional cost. More

Our service writer Jeff was extremely knowledgeable and helpful, and kind! Jeff took care of everything and made the experience much more pleasant. Thank you! helpful, and kind! Jeff took care of everything and made the experience much more pleasant. Thank you! More