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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,176 Reviews
Call Service Center (954) 443-2020

8,176 Reviews of Lexus of Pembroke Pines - Service Center

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November 29, 2024

Jeremy was wonderful. He helped with my oil change and a car wash. I liked that he was the same person who helped me last time. More

by CORINTH
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Lexus of Pembroke Pines responded

Corinth, we're delighted to hear that Jeremy provided consistent and excellent service during your visit at Lexus of Pembroke Pines. Thank you for sharing your experience with us!

November 29, 2024

Completely disappointed. In the service department works xxxxxxxx. They hold my car 5 weeks. The issue with AC wasn't fixed. The additional service was overpriced. More

by Yan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andre Rust
Report | Print
November 28, 2024

Jose Amaro was very attentive to our needs for our Lexus schedule service very good customer service Jose and Happy Thanksgiving God Bless More

by ECHEVACASA
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Report | Print
Dec 02, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us! We're delighted to hear that Jose provided attentive service during your visit at Lexus of Pembroke Pines. Wishing you a Happy Thanksgiving and safe travels!

November 27, 2024

Professional atmosphere and employees. From the intake to the competition, I was happy with every interaction. More

by APPLEANDROSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Marquez
Report | Print
Dec 02, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Lexus of Pembroke Pines provided a professional atmosphere and made each interaction enjoyable. We appreciate your support!

November 26, 2024

Andre provides excellent customer service and shows genuine concern for customers. He's an asset to Lexus! More

by The Model Accountant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre in Service Dept
Report | Print
Nov 27, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Andre's exceptional service made a positive impact during your visit at Lexus of Pembroke Pines. Thank you for recognizing his dedication!

November 26, 2024

Dealership recently went thru Reno and it looks great. Service staff is quick and efficient from drop off to pickup More

by judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Marquez
Report | Print
Nov 26, 2024 -

Lexus of Pembroke Pines responded

Judy, we're delighted to hear that you enjoyed the new look and efficient service at Lexus of Pembroke Pines. Thanks for sharing your experience with us!

November 25, 2024

Jeffrey Hernandez is my advisor who is amazing! He took care of me right away after an emergency visit to Lexus. He is so easy to communicate! I am glad he is my advisor! More

by M2TABR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Hernandez
Report | Print
Nov 25, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jeffrey provided you with exceptional service during your visit to Lexus of Pembroke Pines. It's great knowing he made the experience smooth and stress-free for you. Thank you for sharing this positive feedback!

November 25, 2024

Arrived early to my service, staff was welcoming but experience was completely ruined by the service help Andre. Waited 2.5 hours for my car only to ask the cashiers and finally receive help. Cashiers h More

by MARIO.FERNANDEZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andre
Report | Print
November 24, 2024

Siempre muy eficientes y responsables con el Trabajo que le hacen a mi vehicle los recomiendo ! More

by PAOLAR1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Report | Print
Nov 27, 2024 -

Lexus of Pembroke Pines responded

Estamos para servirle siempre, Paola! Muchas gracias por confiar en nosotros en Lexus of Pembroke Pines para el mantenimiento de su vehículo.

November 24, 2024

Best service. Technology assistant very knowledgeable and patiently teaching me the feautres of my Rx 450. I think his name is Adam More

by JEVAGRACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Vergara
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam
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Nov 26, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that our technology assistant, possibly Adam, provided you with such knowledgeable and patient service at Lexus of Pembroke Pines. Enjoy exploring all the features of your RX 450!

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