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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,267 Reviews
Today: 7:30 AM - 6:00 PM Closed Now
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8,267 Reviews of Lexus of Pembroke Pines - Service Center

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February 11, 2021

Excellent service. Warm friendly atmosphere. Never a bad experience. My home away from home.i have been a regular at lexus of pembroke Pines and I will continue to get great service there. More

by KARLEEN212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre rust
Feb 11, 2021 -

Lexus of Pembroke Pines responded

Thank you so much for the positive review about our Service Department! It means a lot to hear that you receive consistently excellent service from our Lexus of Pembroke Pines team. Enjoy your day and we look forward to assisting you next time!

February 11, 2021

Very friendly and very professional. They go above and Very friendly and very professional. They go above and beyond to provide excellent customer service. Sebastian was so wonder and efficient. The More

by Alvenasj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Mejia
Feb 11, 2021 -

Lexus of Pembroke Pines responded

We couldn't have asked for better feedback! It makes our day to hear that Sebastian delivered such an exceptional experience. Thank you for trusting Lexus of Pembroke Pines with your business!

February 11, 2021

John was so helpful and really made my service appointment an easy and quick process. I would highly recommend him and will be requesting him as my advisor for my future appointments. More

by nicolelduarte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Feb 11, 2021 -

Lexus of Pembroke Pines responded

Thank you for the review! John is an exemplary member of our team at Lexus of Pembroke Pines, and we will be sure to let him know that you appreciate his help. It was our pleasure to service your vehicle here, and we look forward to your next visit!

February 11, 2021

Great customer service. Very helpful and friendly. Would recommend. Short waiting time for service. Enjoyed the complimentary wash for my vehicle. Truly a pleasant experience. More

by Jriobo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/a
Feb 11, 2021 -

Lexus of Pembroke Pines responded

Thank you for the review! It was our pleasure to assist you here at Lexus of Pembroke Pines, and we will be sure to pass along your kind words. If you ever need anything else, don't hesitate to come back and see us again!

February 11, 2021

Great service, always fast and it's done right. Thank you guys, you guys great. This is my go to dealer since 2008. I will be buying my next car here at well. More

by SPADRON74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian
Feb 11, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Pembroke Pines, and it means a lot to know that we have earned your loyal business. We look forward to your next visit!

February 11, 2021

Great and speedy customer service! Always kept me updated! Great job fixing my 2019 Toyota Camry, I definitely would recommend! Never had me waiting too long! More

by Bryanlopez1014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zoe Green
Feb 11, 2021 -

Lexus of Pembroke Pines responded

Bryan - Thank you for trusting us with your 2019 Toyota Camry! We are happy to hear that you received efficient, communicative service from our Lexus of Pembroke Pines team. Hope to see you next time!

February 11, 2021

Lexus of Pembroke Pines has been my one and only dealership I go for service for about eight years now. My service advisor Jeremy Rivera has been one of the most upmost Service Advisors I’ve met in More

by French4777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Lexus of Pembroke Pines responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such an exceptional experience working with Jeremy. We are proud to have earned your support and will be sure to pass on the kind words! - The Lexus of Pembroke Pines team

February 10, 2021

Carlos is a fair and kind and efficient service advisor. I would like a few free items to eat in the boutique area cafe. Thanks More

by KATHY.KATERMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Feb 10, 2021 -

Lexus of Pembroke Pines responded

Thank you for your feedback, Kathy! We are always looking for ways to improve the customer experience, and we appreciate you taking the time to share. We are wishing you safe travels and will be sure to pass on the kind words to Carlos! - The Lexus of Pembroke Pines team

February 10, 2021

I’ve been driving Lexus for 25+ years and have serviced my cars at your dealership because I’ve always been satisfied with everyone servicing More

by marlev41
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie King
Feb 10, 2021 -

Lexus of Pembroke Pines responded

We can't thank you enough for trusting us with all your repair and maintenance needs over the years! We're so grateful to have you in the Lexus of Pembroke Pines family!

February 10, 2021

My advisor Carlos is always a nice person he keeps me in check on what they are doing at all times. Great customer service always More

by blackicerb63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos in the Service Department
Feb 10, 2021 -

Lexus of Pembroke Pines responded

Thank you for stopping by to commend Carlos! We are delighted to hear that you can depend on him for communicative service. All of us at Lexus of Pembroke Pines are grateful for your repeat business!

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