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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,088 Reviews

8,088 Reviews of Lexus of Pembroke Pines - Service Center

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January 01, 2021

Nothing but Excellent service was provided to me. Appointment process was Quick and smooth... this dealer highly recommended if You are looking for great service. More

by MONTEROAYDEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Lexus of Pembroke Pines responded

Thank you for your glowing review! We at Lexus of Pembroke Pines aim to provide excellent customer service, and we are thrilled to hear that our team took great care of you in a timely manner. Happy New Year and we look forward to working with you again!

January 01, 2021

John was excellent in customer satisfaction; from start to finish he helped me. I recommend John to anybody and he is an asset to Lexus of Pembroke Pines. Hi More

by BOSSYJOSEPH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Jan 04, 2021 -

Lexus of Pembroke Pines responded

Thanks for the feedback, Joseph. We're glad you found John and our team informative and helpful. Enjoy your new car and everyone at Lexus of Pembroke Pines appreciates your business!

January 01, 2021

Friendly, professional and clean. Kudos to Adam in the technology department for his great expertise in the subject matter. The price for what I got was a little bit to high. More

by Mperullas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Lexus of Pembroke Pines responded

We appreciate this feedback and are glad to hear that you're satisfied with our service. Thank you so much for giving a shout out to Adam! Hope to see you next time at Lexus of Pembroke Pines.

January 01, 2021

Jeremy is an EXCELLENT service provider. Whenever my service is needed he is always there to provide me with what I need. Thank you all. More

by Lachelle
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Lexus of Pembroke Pines responded

Your stellar review of Jeremy means a lot to us! Thank you for continued business here at Lexus of Pembroke Pines. We look forward to seeing you next time!

January 01, 2021

Fast & efficient! Love how friendly everyone is. Every time I go it’s such a great place to be. Happy new year to your amazing team!!! More

by 19YASHIRA81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rohan Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Warren Haynes, REINALDO ENRIQUE RIVERA RAMOS
Jan 04, 2021 -

Lexus of Pembroke Pines responded

Thank you so much for the kind review! We are very glad to know that you're satisfied with our service. Enjoy your week! - Lexus of Pembroke Pines team

December 31, 2020

I let my daughter talk me into buying a 2021 lexus, best decision ever. Even though we are going through a Pandemic the people there have patience and is very knowledgeable of their products. I went in on 1 More

by BLACKIESMURF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isidro Garcia, Mohammed I Yousuff
Dec 31, 2020 -

Lexus of Pembroke Pines responded

Thank you for sharing such wonderful feedback about our service! We are delighted to hear that your recent visit with smoothly and that you're enjoying your beautiful new Lexus. All of us here at Lexus of Pembroke Pines wish you a happy new year!

December 31, 2020

He comprado en este dealer 3 autos y siempre el servicio ha Sido excelente. En esta oportunidad, aunque no había hecho cita, igualmente fui atendido cordialmente, en especial por John; que me con mucho pro More

by MEJIASROGELIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Steigele
Dec 31, 2020 -

Lexus of Pembroke Pines responded

Muchísimas gracias por la excelente reseña! Apreciamos sus palabras amables a cerca de su experiencia trabajando con John y estamos muy agradecidos por haber ganado su negocio de nuevo. Nos vemos aquí en Lexus of Pembroke Pines la próxima vez!

December 31, 2020

Thank you for your service, problem explained, resolved, car cleaned and sanitized, all satisfied, recall explained, recommending this service to all who want to go there More

by Simon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Lexus of Pembroke Pines responded

Simon, we can't thank you enough for your business and recommendation of our team! We hope to assist you again at Lexus of Pembroke Pines.

December 31, 2020

Always great service provided by Jeremy! Not only does he know my car’s history but he ensures all scheduled service is performed as recommended. More

by BUCKO28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Lexus of Pembroke Pines responded

Thank you for your continued business and high praise of Jeremy. We are thankful to have you as a Lexus of Pembroke Pines customer!

December 31, 2020

Was very satisfied with service and Jeremy my sales associate was extremely professional. Prices are high for work done on my 2007 Lexus350 .keep me updated! More

by lindab112340
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Lexus of Pembroke Pines responded

Hi Linda - We are grateful for your business as well as your feedback. I'm sorry to hear that you aren't satisfied with our prices, and I apologize if we were at all unclear. I would be glad to speak with you about this directly, so don't hesitate to give me a call. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

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