Lexus of Pembroke Pines - Service Center

Horrible, took my car for maintenance, brought it back just as dirty as it was when they picked it up. Didn't explained what was done to the car just as dirty as it was when they picked it up. Didn't explained what was done to the car More

Very good, Sabastian the Service Technician was very knowledgeable and helpful. The service performed was acceptable, my overall experience while I waited was good. Good job! knowledgeable and helpful. The service performed was acceptable, my overall experience while I waited was good. Good job! More

Mixed review how I feel about this Appointment. I was referred by a good friend of My Daughter to this location... she was very nice and understood what my car needs were. I made the appointment to have referred by a good friend of My Daughter to this location... she was very nice and understood what my car needs were. I made the appointment to have the fuel pump replaced which had been nationally recalled on my Is 300 fsport. Service guy that greeted me was Juan. After taking my car appointment inf asked me to sit outside to wait. Which I did. After 1/2 hr later a service advisor came to greet me. And i asked me to wait . I asked if i wait outside or inside lobby?? He replied inside i could. I told him that Juan asked to wait outside. So the advisor immediately asked him why he had me sitting outside?? He lied telling him that he never told me that. That he had given me a choice and that got me upset! And he was very argumentative with me as well... juan being a valet manager behaving like this with customers?? Very unprofessional!😡. However, my service advisor was very attentive and took care of situation with a manager... More

My advisor Carlos was great. I was seen timely and my car was serviced less than an hour. However, i waited for 30 minutes for the car at the pick up area because a tech mistakenly took my car. As a healthca was serviced less than an hour. However, i waited for 30 minutes for the car at the pick up area because a tech mistakenly took my car. As a healthcare provider that's like giving someone the wrong meds. Not at all pleased since I had to go to work that day. More

Very professional and quick service. There is no wait whenever I visit this dealership, which is a plus to me. Jeremy is a great fit for his position whenever I visit this dealership, which is a plus to me. Jeremy is a great fit for his position More

Service man was very nice. Service was done on time. A good experience under the circumstances given we are in a pandemic. Please offer free coffee next time. good experience under the circumstances given we are in a pandemic. Please offer free coffee next time. More

The staff was very nice. The service was quick. It was my first time going there for service and it was worth going! Thank you! first time going there for service and it was worth going! Thank you! More

Excellent advisor definitely recommend always on point on follows up and recommendations. always willing to get you in and out as fast as possible. Excellent service and team follows up and recommendations. always willing to get you in and out as fast as possible. Excellent service and team More

very friendly helpful staff. The service from start to finish was great.The updating of repair was good and helpful would bring my car here again finish was great.The updating of repair was good and helpful would bring my car here again More

Great service. Reasonable wait time. My car came back clean looking like new. Thank you. Happy holidays and happy new year to you and yours. clean looking like new. Thank you. Happy holidays and happy new year to you and yours. More