Lexus of Pembroke Pines - Service Center

All very nice but too many survey reminders that continued even after I spoke to someone. I work retail in Miami and it’s the holidays. Thank you. Service was excellent but calm down with the survey continued even after I spoke to someone. I work retail in Miami and it’s the holidays. Thank you. Service was excellent but calm down with the surveys. More

My car was at the service department for over a week to replace a part. Then when I got there yesterday nothing was done. I replace a part. Then when I got there yesterday nothing was done. I More

I paid 119.00 for detailing and even though I inspected before I left I did not see windows or clear panels inside until drove out in sun, everything very streaky. Also they said smudge spot would not com before I left I did not see windows or clear panels inside until drove out in sun, everything very streaky. Also they said smudge spot would not come off, but I was able to get it off when I got home More

Jeremy is excellent to work with and always goes above and beyond for the service on all three of our family Lexus vehicles. I truly enjoy working with him and being able to have an advocate for our car c and beyond for the service on all three of our family Lexus vehicles. I truly enjoy working with him and being able to have an advocate for our car care who always makes the experience a positive one. More

Staff and experience by the service center exceeded my expectations and sets the standard for quality. Was in and out of there as fast possible and Andre was transparent with me about what needed to be do expectations and sets the standard for quality. Was in and out of there as fast possible and Andre was transparent with me about what needed to be done. More

Excellent customer service since we arrived, everyone knows theirs job and they did it in a very professional way, they also were honest with us. knows theirs job and they did it in a very professional way, they also were honest with us. More

My service advisor, Jose, is absolutely amazing. He is super efficient, knowledgeable and attentive. He makes the whole experience pleasurable. I would definitely return for more service in the future. super efficient, knowledgeable and attentive. He makes the whole experience pleasurable. I would definitely return for more service in the future. More

Sebastian is very professional and pleasant to work with. John was previously my advisor and I miss him but am happy with Sebastian as his replacement. John was previously my advisor and I miss him but am happy with Sebastian as his replacement. More

Jaun kept me in touch during the entire process of my car. I would recommend anyone needing a great service person, they are in great hands. During the process they broke a my A/C vent , and Juan took car. I would recommend anyone needing a great service person, they are in great hands. During the process they broke a my A/C vent , and Juan took care of it. More

Lexus provided me with great service. They kept me up to date with the insurance company discussions and the repairs. The final outcome was beautiful, just like if came out of the factory. I highly recomm date with the insurance company discussions and the repairs. The final outcome was beautiful, just like if came out of the factory. I highly recommend them for any body work. More