Lexus of Pembroke Pines - Service Center

The customer Service is fantastic. Jeremy Revera is very professional and very approachable. I would reccomend my friends to buy cars from Lexus. Thank you for your hospitality! Blessings. professional and very approachable. I would reccomend my friends to buy cars from Lexus. Thank you for your hospitality! Blessings. More

The service was quick and they team was very respectful of my time. My vehicle was picked up from home and serviced in less than 2 hours. of my time. My vehicle was picked up from home and serviced in less than 2 hours. More

The service is the best here. John S. always provide timely and honest service. Fully trust his advice. Also the service waiting area was comfortable to be at with social distancing in mind. timely and honest service. Fully trust his advice. Also the service waiting area was comfortable to be at with social distancing in mind. More

I utilized the pick up and delivery service. It was easy to make the appointment. Service performed on the car was great but when my car was returned, the floor mats in the front were not secured and there to make the appointment. Service performed on the car was great but when my car was returned, the floor mats in the front were not secured and there was a plastic part left on the floor behind the driver’s seat in the back. There is material hanging under both front seats. I will continue to use this dealership because of the experienced technicians but quality control needs improvement. More

John is great and the reason I go there . Great partner needs very responsive to my needs. Without John, I would take most of my service elsewhere needs very responsive to my needs. Without John, I would take most of my service elsewhere More

I have enjoyed using Lexus of Pembroke Pines since I bought my car in 2006 John Steigele has been Very Helpful and Honest When I brought my car in to be serviced. 👍 bought my car in 2006 John Steigele has been Very Helpful and Honest When I brought my car in to be serviced. 👍 More

Jeremy is a excellent service advisor.. He truly cares about his customers...He goes above and beyond to make sure his customers are happy and satisfied with their service... about his customers...He goes above and beyond to make sure his customers are happy and satisfied with their service... More

Bad customer service, bad communication... Went in for a battery, Stand around waiting for my car for two hours, when check with a manger I was told the car was done an was just sitting there battery, Stand around waiting for my car for two hours, when check with a manger I was told the car was done an was just sitting there More

John is awesome. He had serviced my car for years, & his knowledge, friendliness and honesty keeps us coming back. Plus the service has always been good to and efficient with time. knowledge, friendliness and honesty keeps us coming back. Plus the service has always been good to and efficient with time. More

Jeremy was prompt, efficient, courteous. He kept me updated and texted when car was ready. A bit of a wait in getting the loaner car but maybe due to COVID. updated and texted when car was ready. A bit of a wait in getting the loaner car but maybe due to COVID. More