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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,195 Reviews

8,195 Reviews of Lexus of Pembroke Pines - Service Center

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September 26, 2020

Irv Smith, and Jeremy Rivera are top-notch people that work for Lexus Pembroke Pines have always been there for me and my service advisor was amazing also. More

by REHO7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Lexus of Pembroke Pines responded

Thank you for reviewing Lexus of Pembroke Pines and for giving a shout out to Irv and Jeremy. We're proud to have your business and we look forward to taking care of you next time!

September 26, 2020

Los Felicito!! Me encanto! Rapides,Respetó y calidad.Es la primera vez y me quedo con ustedes!! Para todos los q me atendieron 110% Jose Amaro,Christian y el mecánico q me explico muy amablemente!! Gracias More

by ZOEJANETE21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose amaro, Yucel Genc
Sep 28, 2020 -

Lexus of Pembroke Pines responded

Gracias por las palabras amables, Zoe! Es fantástico saber que Jose, Christian y el equipo entregó un servicio tan excellente. Agradecemos la reseña y esperamos volver a verle en Lexus of Pembroke Pines!

September 26, 2020

For years I have brought my vehicles to Lexus of Pembroke Lines le cause if their outstanding staff and service. Highly recommend without any reservations More

by EMILIOJFLORIDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 28, 2020 -

Lexus of Pembroke Pines responded

What can we say to thank you for your many years of business? It makes ur smile to hear that you can trust our team to deliver excellent service, every time. Have a wonderful week!

September 26, 2020

Excellent service from start to finish. Very helpful and responsive. The staff was able to do the recalls quickly and the loaner car was nice and clean More

by JTELLOMCGINN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Lexus of Pembroke Pines responded

Thank you for sharing such great feedback about our customer service! We appreciate you coming to Lexus of Pembroke Pines for your recall repairs and will be here to assist with your future service needs.

September 26, 2020

You have to get your car fixed anyway, why not go to a place that treats you like family. I use this dealership for all of my automotive needs. More

by CPBX2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre rust
Sep 28, 2020 -

Lexus of Pembroke Pines responded

Thank you for trusting Lexus of Pembroke Pines with your vehicle. We're proud to have you as a customer and we look forward to seeing you next time!

September 26, 2020

I was very satisfied with the service and help John Steigle has always provided. Thank you for your attentiveness and friendliness. My favorite dealership in town. More

by COACHDEER74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Steigle
Sep 26, 2020 -

Lexus of Pembroke Pines responded

It makes us smile that you would say Lexus of Pembroke Pines is your favorite dealership in town. Thank you so much for your review and kind words about John! We look forward to our continued relationship.

September 26, 2020

My service advisor Jeremy was very helpful and nor did I not have an appointment that day, Jeremy was still able to fit me in and get my car serviced. Advisers like him really make you want to come back to More

by French4777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Lexus of Pembroke Pines responded

We appreciate you taking the time to review Lexus of Pembroke Pines! I am glad to hear that Jeremy was so accommodating during your visit as it is our goal to meet the needs of guests. Hope to see you next time!

September 26, 2020

Went smoothly for my 10,000 mile check up. Thanks for making me feel like my business matters. Maybe think about the flow of starting at drop off. When done back to cashier and then back to pick up th More

by Lin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Lexus of Pembroke Pines responded

Thank you for trusting us to get the job done. I am glad to hear that our service department was so accommodating and I will be sure to share this feedback with them.

September 26, 2020

Friendly and efficient. It’s worth driving over 40 min to get my car serviced here. The staff is awesome. And I’m glad I purchased my car here. More

by rrcuthbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Lexus of Pembroke Pines responded

It really means a lot that you make the trip out to see us at Lexus of Pembroke Pines for all your service needs. Thank you for being such a great customer! We look forward to working together for years to come.

September 26, 2020

Lexus of Pembroke Pines takes care of us like we’re they’re favorite customer. They’re friendly, professional and timely. They’re not close but they are right off the highway which makes getting there More

by lclaus0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Lexus of Pembroke Pines responded

Thanks for leaving Lexus of Pembroke Pines a 5-star review! We're thrilled to hear that our team always makes your visits worthwhile by offering exceptional service. Hope to see you next time!

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