Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Lexus of Pembroke Pines - Service Center
Pembroke Pines, FL
8,186 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
8,186 Reviews of Lexus of Pembroke Pines - Service Center
Sort by
September 21, 2020
Every time I have my vehicle serviced am always satisfied with the service and Customer Service. I would recommend my friends and family to have their vehicle serviced there. with the service and Customer Service. I would recommend my friends and family to have their vehicle serviced there. More
by deirdremauldin
Verified CustomerEmployees Worked With
September 21, 2020
Good facilities, customer service has declined, needs more qualified personnel, great manager, though. Not the worst but not the best either. Need improvement. Good try! more qualified personnel, great manager, though. Not the worst but not the best either. Need improvement. Good try! More
by BASSLOW
September 20, 2020
The staff in all areas of sales and device is always professional and makes the process pleasurable. Nick Holden is always there to make the process easy. professional and makes the process pleasurable. Nick Holden is always there to make the process easy. More
by ram02212
Employees Worked With
September 20, 2020
My experience with Carlos the service advisor is always the best. He is honest and thrust worthy and treats you as an individual, Takes the time to answer all your questions and concerns the best. He is honest and thrust worthy and treats you as an individual, Takes the time to answer all your questions and concerns More
by m.n.hooker
Employees Worked With
Carlos
September 20, 2020
Car was awesome until few months ago. Mileage 55,500. Just spent $1300.00 total??? Without car 2 weeks. Supplied loaner. Thank you. Great service. Love Lexus. . Just spent $1300.00 total??? Without car 2 weeks. Supplied loaner. Thank you. Great service. Love Lexus. . More
by JANICE2
Employees Worked With
September 19, 2020
Excellent customer service it make you feel confident trust also the need of lend you a transportation I will always will bring my car here for service trust also the need of lend you a transportation I will always will bring my car here for service More
by CLV1413
September 19, 2020
Service is good and staff is friendly. Got a courtesy car as promised. Car was clean and washed when returned. Everything is fine. No complain. car as promised. Car was clean and washed when returned. Everything is fine. No complain. More
by Ben Chen
Employees Worked With
Don't remember
September 19, 2020
Jose is always very responsive and provides excellent customer service. The cashier who checked me out always has a smile for me and she remembers who I am. customer service. The cashier who checked me out always has a smile for me and she remembers who I am. More
by TENSE
Employees Worked With
Jose Amoro
September 19, 2020
I came in a day early on a Friday afternoon and I was taken care of with a minimal wait. The staff was excellent as usual taken care of with a minimal wait. The staff was excellent as usual More
by aadoc
September 19, 2020
Service was great - Our service manager John Stigel is fantastic. Service was timely and fine in a professionSl manner. Waiting room was clean and staff was friendly fantastic. Service was timely and fine in a professionSl manner. Waiting room was clean and staff was friendly More
by TOMBLUTH
Employees Worked With
John Stigel
