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Lexus of Pembroke Pines - Service Center
Pembroke Pines, FL
8,251 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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8,251 Reviews of Lexus of Pembroke Pines - Service Center
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August 12, 2020
Easy appointment and on time delivery. It was easy to make the reservation for the time and day that I requested. The day of the appointment the service advisor was on time and provide me w It was easy to make the reservation for the time and day that I requested. The day of the appointment the service advisor was on time and provide me with an explanation to the work that was required. Very pleasant experience. More
by MARIO_DELCID01
Verified CustomerEmployees Worked With
August 12, 2020
It was OK. The facility was clean, pretty safe. I definitely competent service. People were wearing masks inside, but not outside on the grounds. Too expensive. definitely competent service. People were wearing masks inside, but not outside on the grounds. Too expensive. More
by NURSENANCEY
Employees Worked With
August 12, 2020
Always very efficient. Repairs are done well. Car wash does a great job. Minimum amount of wait time. The communication is aways great. D DDR. does a great job. Minimum amount of wait time. The communication is aways great. D DDR. More
by ddela76
Employees Worked With
August 12, 2020
Unfortunately the service advisor forgot to fix the tire I went there to fix. Received the car back with the nail still inside the tire. Extremely dissatisfied. I went there to fix. Received the car back with the nail still inside the tire. Extremely dissatisfied. More
by Ana Fleckenstein
Employees Worked With
Juan Correa
August 12, 2020
Fast and excellent service. Friendly staff and everyone was very professional. I did not have an appointment but still received fast service. Updates given as needed. was very professional. I did not have an appointment but still received fast service. Updates given as needed. More
by patrickcharles85
Employees Worked With
August 12, 2020
I always have a great experience when my car goes in for service. On my last visit , which was for a factory recall, they had everything ready to get me out of there quickly and the job was quickly as well. service. On my last visit , which was for a factory recall, they had everything ready to get me out of there quickly and the job was quickly as well. Melissa is the best!!! More
by ACKAIBA
Employees Worked With
Melissa Ho
August 12, 2020
Very quick service thank you guys love its thank you very much for taking care of my car thank you so much 😊 thank you 😊 s much for taking care of my car thank you so much 😊 thank you 😊 s More
by MFERGUSONCHELSEA
Employees Worked With
August 12, 2020
I came in because my car would not start. My car insurance provided the tow to the dealership. They took care of me right away and gave me a loaner, so I could go to work. They did a great job. insurance provided the tow to the dealership. They took care of me right away and gave me a loaner, so I could go to work. They did a great job. More
by JMIMI613
Employees Worked With
Lee
August 12, 2020
The waiting time for a 5K service of 2 hours with appointment is inaceptable. Car wash not good at all. Cashier staff is very unprofessional appointment is inaceptable. Car wash not good at all. Cashier staff is very unprofessional More
by DIFER77
August 12, 2020
My overall experience with the service and personnel was great but the loaner vehicle which was dirty and made me feel unsafe even though I was told it had been cleaned and sanitized. I found toothpicks and great but the loaner vehicle which was dirty and made me feel unsafe even though I was told it had been cleaned and sanitized. I found toothpicks and Mint rappers in the back seat. More
by MANNMART
Employees Worked With
Carlos
