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Lexus of Pembroke Pines - Service Center
Pembroke Pines, FL
8,250 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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8,250 Reviews of Lexus of Pembroke Pines - Service Center
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August 12, 2020
My service advisor Isidore and Adam from the technology center worked together and solved an ongoing problem with the car computers. They were both patient and courteous. center worked together and solved an ongoing problem with the car computers. They were both patient and courteous. More
by milmed36
Verified Customer
August 12, 2020
It was great! Andre is the best service manager! I’ve been with Lexus Pembrooke for More than 10 years and I really appreciate when people goes beyond expectations that is Andre in service and Sammy in been with Lexus Pembrooke for More than 10 years and I really appreciate when people goes beyond expectations that is Andre in service and Sammy in sales. More
by YDALMISCARRASCO
August 12, 2020
From I am into the entry of service department, the people received are very kind and the worker understand what I am going to do thanks Jeremy people received are very kind and the worker understand what I am going to do thanks Jeremy More
by yin1120mh
Employees Worked With
August 11, 2020
Always a pleasure getting my car serviced at Lexus of Pembroke Pines. Everyone is courteous and professional. Car is always clean when returned. Getting a loaner vehicle is a snap. Pembroke Pines. Everyone is courteous and professional. Car is always clean when returned. Getting a loaner vehicle is a snap. More
by 5LexusOwner
Employees Worked With
John Siegel
August 11, 2020
I’ve been going to this dealership since 2005, the service has declined immensely. I brought my car in for service which includes a wash which was done poorly, it was still dirty when I picked it up. service has declined immensely. I brought my car in for service which includes a wash which was done poorly, it was still dirty when I picked it up. A couple of years ago someone caused damage to my front bumper when I brought it in for service and no one said anything until I noticed when I picked it up. It wasn’t repaired properly and keeps coming loose, they said ‘Just push it back in’. In this last service I didn’t even get the Safety Inspection Form. This my second car I buy and service at this location but I don’t think I’ll buy my third one there. More
by CRMALAVE
Employees Worked With
August 11, 2020
There was a little slow, but I guess it was due to the amount of cars being received for service today. Otherwise, as usual, the service was excellent. amount of cars being received for service today. Otherwise, as usual, the service was excellent. More
by Marcelotto
Employees Worked With
August 11, 2020
I never feel comfortable. Even my wife mentioned she don’t like dropping my off when I pick up the car. Every one is running around on a mission. Sorry don’t like dropping my off when I pick up the car. Every one is running around on a mission. Sorry More
by RRRAAABBB
Employees Worked With
No thanks
August 11, 2020
A long time customer...John Stiegle in the Service Dept. A long time customer... John Stiegle in the Service Dept. is the reason I keep returning as well as the service provided by Lexus of Pembroke Pines. A long time customer... John Stiegle in the Service Dept. is the reason I keep returning as well as the service provided by Lexus of Pembroke Pines. More
by MARIACUETARA
Employees Worked With
John Stiegle ????????????????????
August 11, 2020
My service representative is very attentive but we have had the car in twice in the last two weeks and they still have not been able to diagnose the problem with the alarm going off randomly at all hours. had the car in twice in the last two weeks and they still have not been able to diagnose the problem with the alarm going off randomly at all hours. More
by Elpie
Employees Worked With
Melissa Ho
August 11, 2020
I asked my service advisor for a car wash along with my 5k service, he said sure and it was not done. I was looking forward to picking up a clean car. 5k service, he said sure and it was not done. I was looking forward to picking up a clean car. More
by EYMIFALCON
Employees Worked With
Don’t remember name
