Lexus of Pembroke Pines - Service Center

1. The service rep Andre was very nice and helpful.2. I 1. The service rep Andre was very nice and helpful. 2. I was upset when I read on the paper work that I supposedly put extra floor mats in the front 1. The service rep Andre was very nice and helpful. 2. I was upset when I read on the paper work that I supposedly put extra floor mats in the front seat and they were removed and put in the trunk. I DID NOT PUT IN EXTRA FLOOR MATS WHICH WAS EVIDENT SINCE THERE WERE NONE IN THE TRUNK. also, the service person who unlocked the floor mats didn't relock them. The mat slid on my 15 miles drive home. More

IT WAS A PLEASURE TO ENSURE THAT MY VEHICLE WAS READY IN A TIMELY WITH TWO RECALLS. EXCELLENT SERVICE from the Pines Lexus Service team . A TIMELY WITH TWO RECALLS. EXCELLENT SERVICE from the Pines Lexus Service team . More

Very professional satisfied with the job done in particular with the assistant of mr Andre from service department a very professional person he make you feel at home he truly a Lexus’s representati particular with the assistant of mr Andre from service department a very professional person he make you feel at home he truly a Lexus’s representative thanks Andre More

Best ever service experience with the most awesome Jose. Thanks 😊 From driving up to leaving great experience. You have a wonderful team that puts the customer first. Thanks 😊 From driving up to leaving great experience. You have a wonderful team that puts the customer first. More

My experience was very good. They are very attentive and pay attention to my car with great care. They notified me very quickly of the issues with my car and had me in a rental and out in no time with updat pay attention to my car with great care. They notified me very quickly of the issues with my car and had me in a rental and out in no time with updates regularly More

The service here is always excellent. The staff is well educated and very polite. I highly recommend them if you’re looking for a car in broward county. educated and very polite. I highly recommend them if you’re looking for a car in broward county. More

The employee who attended me on my arrival and then Mr. Jhon attended, they were both very friendly and fast service... thank you so much... Jhon attended, they were both very friendly and fast service... thank you so much... More

I am very happy the services Special Sebastian need 5 Stars ⭐️ always good manners . Lo recomendó más de 5 estrella es un excellent servicio Stars ⭐️ always good manners . Lo recomendó más de 5 estrella es un excellent servicio More

John S. is a wonderful Service Consultant! He has excellent interpersonal skill and great customer service. He is very accommodating to customer’s needs and requirement! I appreciate his services. excellent interpersonal skill and great customer service. He is very accommodating to customer’s needs and requirement! I appreciate his services. More

Carlos, and John were amazing, I wish that I could remember the name of the girl that helped me as well I’m very concerned about the novel coronavirus, family and friends have tested positive, and af remember the name of the girl that helped me as well I’m very concerned about the novel coronavirus, family and friends have tested positive, and after I made my concerns known, they were very helpful, many people, staff, and customers were not wearing masks that covered their noses though I bought new tires from Carlos in June, I had a nail in my tire, and it was leaking air when I removed the nail. after AAA put on the spare, I called to tell them that I was coming, and that I was very concerned about the virus, Tiffany helped me on the phone, and John in service allayed my fears Once I got there, I was in and out in an hour As usual, Carlos was there, and he always does a great job More