Lexus of Pembroke Pines - Service Center

Very please with Jeremy Rivera service. His service and attention to details.M was excellent. I would like to keep him as my advisor. Thanks attention to details.M was excellent. I would like to keep him as my advisor. Thanks More

excellent service under these conditions of the pandemic. John Steigele was very professional. The loaner department gave me a loaner so I could go home. I did the service on Saturday and the car was ready John Steigele was very professional. The loaner department gave me a loaner so I could go home. I did the service on Saturday and the car was ready on Monday. They did a fuel pump recall and the scheduled maintenance. More

Quick & timely updates on service made it real easy. We got the servicing done in less than an hour. Free car wash is always an added bonus! got the servicing done in less than an hour. Free car wash is always an added bonus! More

John in the service department is awesome!! He’s the only person in that department that I will work with. I come to this location because of his trustworthiness. person in that department that I will work with. I come to this location because of his trustworthiness. More

Replacing Consul and door panels. I want to thank Andre Rust for being an excellent service adviser, he has always been helpful and attentive to our needs.Love this dearlership !! I want to thank Andre Rust for being an excellent service adviser, he has always been helpful and attentive to our needs.Love this dearlership !! More

My feedback is in reference to service. I should have received an explanation that my car would smell like fuel after the recall was addressed. Just communicate the information to the customer when the received an explanation that my car would smell like fuel after the recall was addressed. Just communicate the information to the customer when the car is returned to them. More

Carols was very informative and great to work with! The whole protocol from drop off of my vehicle, loaner car, return of loaner car and pickup of my vehicle went smoothly and very efficiently! whole protocol from drop off of my vehicle, loaner car, return of loaner car and pickup of my vehicle went smoothly and very efficiently! More

GOOD SERVICE ! EXCELENTE !!!!JOSE GOOD PEOPLE ! I LOVE LEXUS ! ALL GOOD ! NICE, FAST , AMABILITY, FRIENDLY , SECURE! RESPONSABILITY , GOOD PRICES ! COMPANY EXCELENT , CONFORTABLE, SECURITY, GOOD ALL! LEXUS ! ALL GOOD ! NICE, FAST , AMABILITY, FRIENDLY , SECURE! RESPONSABILITY , GOOD PRICES ! COMPANY EXCELENT , CONFORTABLE, SECURITY, GOOD ALL! More

Why would they not have a fuel pump in stock for a recall?!? My wife and I have been using Lexus of Pembroke Pines for years. Their service department is usually terrific (John Steigele is the best!). This time My wife and I have been using Lexus of Pembroke Pines for years. Their service department is usually terrific (John Steigele is the best!). This time I saw an advisor named José. Nice guy, but he told me that the car had been recalled because of a bad fuel pump - and they didn't have it in stock! It took 4 days to get my car back. If the part is recalled, you need to have it in stock. I also think they may have overcharged me for the brake service they did. More

Excellent and fast service, will choose again my car looks better now than before I took my car for service, Zoe was excellent explain perfect everything looks better now than before I took my car for service, Zoe was excellent explain perfect everything More