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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,088 Reviews

8,088 Reviews of Lexus of Pembroke Pines - Service Center

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May 30, 2020

Had a fairly good care and experience during the visit for servicing the car. Social distancing was properly observed and the car performance was noticeable better after service More

by JTKOLAGBEMI
Recommend Dealer
Yes
Employees Worked With
Andre Rust
May 31, 2020 -

Lexus of Pembroke Pines responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus Of Pembroke Pines.

May 29, 2020

Very organized / safe surroundings everyone very attentive / well mannered In and out they had my loaner ready and I came the next morning to pick up Excellent More

by bettyaquino1
Recommend Dealer
Yes
Employees Worked With
Sebastian and Jose
May 29, 2020 -

Lexus of Pembroke Pines responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 29, 2020

Jeremy was great. Very professional and courteous. Did not try to sell me service I didn’t need. I would recommend him to anyone looking for honesty. More

by ojirau
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2020 -

Lexus of Pembroke Pines responded

Thank you for your feedback and kind words for Jeremy! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 29, 2020

Excellent service! Thank you Mario and the finance team for your attention and welcoming us to the Lexus family! We are very happy with our purchase. We highly recommend contacting Mario Padron for your ne More

by Yosmel
Recommend Dealer
Yes
Employees Worked With
Mario F Padron
May 30, 2020 -

Lexus of Pembroke Pines responded

We are very happy to hear that Mario provided you with such a positive experience. We sincerely value your business hope you are enjoying your new Lexus!

May 29, 2020

Outstanding service provided by Sebastian my service advisor !!!! Made everything and went the extra mile !!! Kudos !!! And definitelly recommend him and Lexus of Pemboke Pines More

by arielcn5
Recommend Dealer
Yes
Employees Worked With
Sebastian (Service Advisor)
May 30, 2020 -

Lexus of Pembroke Pines responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sebastian provided a positive experience. Thank you again for choosing Lexus Of Pembroke Pines, we look forward to having you as one of our valued customers for many more years to come!

May 28, 2020

It is a pleasure having my car serviced here, and well worth the drive from Coral Springs. I don’t mind waiting if I have to and the actual wait time is always less than the estimate. Such courteous servi More

by serviceitc
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2020 -

Lexus of Pembroke Pines responded

Thanks for sharing your thoughts about your experience with Lexus Of Pembroke Pines. We appreciate your business and hope to see you again soon!

May 28, 2020

Great customer service. Was seen at my appointment time and service department had my loaner car ready and waiting for me. As always, very satisfied with my service. More

by richardcruz771
Recommend Dealer
Yes
Employees Worked With
Jose
May 29, 2020 -

Lexus of Pembroke Pines responded

Richard, thank you for choosing Lexus Of Pembroke Pines, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 28, 2020

Lexus of Pembroke Pines is always very accommodating and easy to deal with when bringing my car in for service. Service is veryefficient and I never have a problem when I service my vehicle. More

by Jonsoko
Recommend Dealer
Yes
Employees Worked With
Sebastian Mejia
May 29, 2020 -

Lexus of Pembroke Pines responded

We appreciate your business and our team looks forward to serving you again soon!

May 28, 2020

They are always accommodating. John always communicates what is needed and calls with estimate before work is started and when completed. There are never any surprises. More

by JEANETTESTERN
Recommend Dealer
Yes
Employees Worked With
John Steigele
May 29, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 27, 2020

I’m always in a hurry to get service done, Jeremy always delivers the service on time and if he thinks it will take long he sets me up on a loaner. Can alway count on him! More

by Whoami69
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2020 -

Lexus of Pembroke Pines responded

Hello, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus Of Pembroke Pines.

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