Lexus of Pembroke Pines - Service Center

Quick in and out I came in for 5000 mile service. When I pulled in, it seemed extremely busy. I was afraid I would be waiting longer than anticipated. Much to my su I came in for 5000 mile service. When I pulled in, it seemed extremely busy. I was afraid I would be waiting longer than anticipated. Much to my surprise I was done before the allotted time! More

Love this dealership but they have a problem not listening to me I have repeated told them my name is Maryann not Mary & it really offends me. Please correct because I will not respond to Mary it’s listening to me I have repeated told them my name is Maryann not Mary & it really offends me. Please correct because I will not respond to Mary it’s not my name. Is appreciate it, thank you maryann Lovito . More

Very. Friendly So good to see commerce happening again. This was the first place besides the store I went to since the shutdown. Everything was handled in an exped So good to see commerce happening again. This was the first place besides the store I went to since the shutdown. Everything was handled in an expeditious manner. And...the car was cleaned very well this time. And whoever did it didn’t change my radio settings. So good to know I can depend on the tires and the work that was done. More

SERVICE IS THE BEST! Melissa is the Best! she always takes great care of me. Isidro always helps as well. Very professional Staff! Love coming in - always a breeze. Melissa is the Best! she always takes great care of me. Isidro always helps as well. Very professional Staff! Love coming in - always a breeze. More

Drop off and pick up was very efficient and quick. I appreciated the care being taken to avoid the spread of the corona virus. Also, the service advisor offered a loaner due to how long it would take to appreciated the care being taken to avoid the spread of the corona virus. Also, the service advisor offered a loaner due to how long it would take to fix my vehicle. He didn’t wait for me to ask for it. Awesome job! More

Customer Service Service personnel were very cautious and took all the necessary precautions during my arrival. Service provided was very professional and technician Service personnel were very cautious and took all the necessary precautions during my arrival. Service provided was very professional and technicians are very knowledgable on how to handle your visit. Service Manager explained very clear the type of services my car was receiving, no surprises and all requirements were met. More

The services provided was adequate and efficient. I was in and out of the dealer within minutes and was attended to within minutes with barely any wait at all. Pleasant experience overall. in and out of the dealer within minutes and was attended to within minutes with barely any wait at all. Pleasant experience overall. More

Outstanding service timely performed. Loaner was provided. Could't be more pleased. Service Consultant John terrific! Have been coming to Lexus of Pembroke Pines for sales & service for 10 plus y provided. Could't be more pleased. Service Consultant John terrific! Have been coming to Lexus of Pembroke Pines for sales & service for 10 plus years and will continue to do so. Keep up the great work. More

Well done! The “new normal” process was well managed and felt very safe and appreciated. The welcome process and return process was well orchestrated. The loaner The “new normal” process was well managed and felt very safe and appreciated. The welcome process and return process was well orchestrated. The loaner experience also worked well. More

Quick service and great quality of work, service was also quick and helpful with work quotes. Car was ready in the time told and cleaned quick and helpful with work quotes. Car was ready in the time told and cleaned More