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Lexus of Pembroke Pines - Service Center
Pembroke Pines, FL
8,503 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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8,503 Reviews of Lexus of Pembroke Pines - Service Center
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August 11, 2020
A long time customer...John Stiegle in the Service Dept. A long time customer... John Stiegle in the Service Dept. is the reason I keep returning as well as the service provided by Lexus of Pembroke Pines. A long time customer... John Stiegle in the Service Dept. is the reason I keep returning as well as the service provided by Lexus of Pembroke Pines. More
by MARIACUETARA
Employees Worked With
John Stiegle ????????????????????
August 11, 2020
My service representative is very attentive but we have had the car in twice in the last two weeks and they still have not been able to diagnose the problem with the alarm going off randomly at all hours. had the car in twice in the last two weeks and they still have not been able to diagnose the problem with the alarm going off randomly at all hours. More
by Elpie
Verified CustomerEmployees Worked With
Melissa Ho
August 11, 2020
I asked my service advisor for a car wash along with my 5k service, he said sure and it was not done. I was looking forward to picking up a clean car. 5k service, he said sure and it was not done. I was looking forward to picking up a clean car. More
by EYMIFALCON
Employees Worked With
Don’t remember name
August 11, 2020
Service was great and the appointment was very timely. Overall I was very satisfied. The loaner vehicle was great as well and so was the staff Overall I was very satisfied. The loaner vehicle was great as well and so was the staff More
by WLROBINS
Employees Worked With
August 10, 2020
Worst service . They don’t fix your car while under warranty just to charge you more . I take the car for same issues and never got fixed. warranty just to charge you more . I take the car for same issues and never got fixed. More
by PAOCARI
Employees Worked With
August 10, 2020
This location is very fast and efficient. The employees here are very friendly and professional. You come in and they take good care of you and your car. here are very friendly and professional. You come in and they take good care of you and your car. More
by Nene3b
Employees Worked With
August 09, 2020
Everyone was friendly and efficient from the girl who met me at my car to Jeremy to the cashier, etc. My oil change was done quickly met me at my car to Jeremy to the cashier, etc. My oil change was done quickly More
by BETTY.ROBAINA
Employees Worked With
August 09, 2020
I was underwhelmed with my visit. When I came for my first visit having recently relocated, the service man barley greeted me, didn’t welcome me or ask me if he could be of assistance. He pointed to the first visit having recently relocated, the service man barley greeted me, didn’t welcome me or ask me if he could be of assistance. He pointed to the area where the loaner vehicles are picked up and made me feel like he did me a favor for lining one up, because “we usually don’t do this but it’s 4:30 asd this is a 2 hour service.” More
by Madison.k.hill1
Employees Worked With
Not entirely sure as it wasn’t clear from the experience
August 09, 2020
Waiting time so long appointment for 11 am at 1 pm they call me to explain the car will be ready at 4pm.i waste my off day, the service dpt always is full, to many persons in the waiting room. call me to explain the car will be ready at 4pm.i waste my off day, the service dpt always is full, to many persons in the waiting room. More
by Carmen Tapanes
Employees Worked With
