Lexus of Pembroke Pines - Service Center

Awesome & In a timely accepted manner Honestly my biggest problem with this dealer is " The sign out front, not Vissible until you get on top of it. Overall employees were very professiona Honestly my biggest problem with this dealer is " The sign out front, not Vissible until you get on top of it. Overall employees were very professiona & courteous, The areas that I was in ( offices)! We're clean & Of course my vechile felt like a new car & was properly clean inside & Out. Thank you very much A job well done 👍👍👍👍👍 More

Great service Jeremy has been very consistent, attentive and proactive. Process was simple and convenient which takes preparation behind the scenes. I really apprec Jeremy has been very consistent, attentive and proactive. Process was simple and convenient which takes preparation behind the scenes. I really appreciate that in people and business More

Excellent customer service: efficient, trustworthy, explained all steps in repair process. courteous, repaired vehicle timely manner Rodney had excellent customer service skills and repairs done with explained all steps in repair process. courteous, repaired vehicle timely manner Rodney had excellent customer service skills and repairs done with expertise More

Excellent service experience. Easy to schedule and it took about an hour. Carlos Perez was fantastic. I’ve been going to Lexus of Pembroke Pines for the past 4 years and they are always attentive to deta took about an hour. Carlos Perez was fantastic. I’ve been going to Lexus of Pembroke Pines for the past 4 years and they are always attentive to detail, do a great service job the first time, and always follow through. Highly recommended. More

Great service and comfortable waiting area The dealership is always friendly. I do not need to haggle them on price every time I go in and I know they are doing everything with the car they can The dealership is always friendly. I do not need to haggle them on price every time I go in and I know they are doing everything with the car they can. Everyone was wearing masks as well! More

Carlos is now my Technician. He was very professional and I was pleased with the service. Gus was my previous Tech for a very long time and who’s now no longer working there as I was told. I was disappointed I was pleased with the service. Gus was my previous Tech for a very long time and who’s now no longer working there as I was told. I was disappointed to here that but very happy with Carlos. Thank you Carlos. More

I scheduled a detail. John was very helpful but the detail was done very poorly. It seemed like job of a $20 car wash. Not happy! detail was done very poorly. It seemed like job of a $20 car wash. Not happy! More

John has been caring for my automotive needs since I relocated to South Florida 4 years ago. I Have since moved to West Melbourne but still drive 21/2 hours to turn my car over to John for service and relocated to South Florida 4 years ago. I Have since moved to West Melbourne but still drive 21/2 hours to turn my car over to John for service and even oil changes. Only when John retires or leaves Lexus of Pembroke Pines will I change. I trust he will never take advantage of me or add unnecessary repairs. He very easily could as I am a senior single woman. I trust him completely. Please extend to him my appreciation for his continued care of my 2007 Lexus RX 350. He keeps my car running in Excellent condition at the lowest cost possible. When John leaves so will I. More

Thank you for the service. May 14, 2020. Please update my phone number to get text when svc is completed. Everyone was friendly and professional my phone number to get text when svc is completed. Everyone was friendly and professional More

Exceptional, As Always Servicing a car is supposed to be a chore. At Lexus of Pembroke Pines, it's the opposite. Even in these very difficult times, the people - everyone Servicing a car is supposed to be a chore. At Lexus of Pembroke Pines, it's the opposite. Even in these very difficult times, the people - everyone - at Lexus of Pembroke Pines are pleasant, professional and just enjoyable to be with. Isidro is not alone in this evaluation, but he is THE BEST! Don't ever let him go! Alex Whitmon, who leased the car to me, stopped by with his normal friendly greeting and the young lady who delivered my car to me brought it to where I was in the parking lot talking to my wife, rather than just deliver it to the door of the office. Everyone does more than expected. If I ever stop enjoying Lexus vehicles, I might still buy one there! More