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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.5
8,432 Reviews

8,432 Reviews of Lexus of Pembroke Pines - Service Center

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July 24, 2025

Had a fantastic experience at the dealership as always. The staff was professional, welcoming, and made the whole process smooth from start to finish. A special thank you to my service adviser, Jeff who wa More

by SARA T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Jul 24, 2025 -

Lexus of Pembroke Pines responded

Sara, we're delighted to hear about your fantastic experience with Jeff and the team! Thank you for recommending us and for choosing Lexus of Pembroke Pines. See you next time!

July 24, 2025

Excellent communication from my service advisor made everything easy to resolve my vehicle issue definitely recommend Frank Batista . More

by DRILOU1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Batista
Jul 25, 2025 -

Lexus of Pembroke Pines responded

Thank you for the great review! We're glad Frank was able to communicate effectively and solve your vehicle issue. Thanks for choosing Lexus of Pembroke Pines!

July 24, 2025

As always, Jeff Hernandez and his team do an excellent job servicing my vehicle quickly and efficiently. More

by davidmlong1981
Recommend Dealer
Yes
Employees Worked With
Jeff Hernandez
Jul 25, 2025 -

Lexus of Pembroke Pines responded

David, thank you for sharing your experience! We’re delighted to hear that Jeff and the rest of the team provided you with fast and efficient service. We’ll see you next time here at Lexus of Pembroke Pines.

July 24, 2025

No issues. service done in a timely manner.very satisfied. Kose camara once again took care of my lexus. More

by vmrher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear you had a smooth experience with Kose and our team! Thank you for choosing Lexus of Pembroke Pines and for sharing your feedback. Safe travels!

July 23, 2025

Jose Luis Amaro always provide me with excellent service. He is very thorough in his explanations. More

by kmwhitti
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Luis Amaro
Jul 23, 2025 -

Lexus of Pembroke Pines responded

We couldn't ask for a better review of Lexus of Pembroke Pines. Thanks so much!

July 23, 2025

Waited over 3 1/2 hours for the 10,000 mile service with an appointment. Don't know what type of car wash they did as the car wasn't even wet, and still had bird poop on it. More

by Clarkshome
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey
July 23, 2025

I recently visited the Lexus dealership for an oil change, and the experience was excellent. The staff was welcoming and professional from the moment I arrived. The waiting area was clean, comfortable More

by Rmp2345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Jul 24, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your fantastic feedback! We're thrilled to hear that our team made your experience seamless and enjoyable. We look forward to serving you again at Lexus of Pembroke Pines! Safe travels!

July 21, 2025

Tony in the Service Dept. was great!. Excellent and timely communication. This is my 4th switch from previous Lexus dealerships in the area and I have finally not had any issu More

by MICHEBLUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Marquez
Jul 21, 2025 -

Lexus of Pembroke Pines responded

Michelle, this feedback means the world to us! Thank you for choosing Lexus of Pembroke Pines and highlighting Tony's great work.

July 21, 2025

Andre is a great person to work with, he has excellent customer service, and always make sure everything is taken care of More

by terrayr10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre
Jul 22, 2025 -

Lexus of Pembroke Pines responded

We appreciate the kind feedback! Thank you for choosing Lexus of Pembroke Pines and for sharing your experience with Andre.

July 21, 2025

Hands down the best Lexus service department in the U. S., I had no appointment and I was out in no time. Very professional, yet very understanding and down to earth individuals. Highly recommend this loca More

by garv.moni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY MARQUEZ
Jul 22, 2025 -

Lexus of Pembroke Pines responded

Thank you for your business and your five-star review! We're happy to hear you had such a positive experience with our team at Lexus of Pembroke Pines and hope to see you again!

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