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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,093 Reviews

8,093 Reviews of Lexus of Pembroke Pines - Service Center

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April 12, 2025

Staff are friendly and knowledgeable, active and on the go. Service is fast and they leave your car in much better shape than when you drove in. Great place, great people, great service. More

by DONGILLETT46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Marquez
Apr 14, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Lexus of Pembroke Pines provided friendly and efficient service. We appreciate the kind words and look forward to serving you in the future!

April 12, 2025

Service Advisor Melissa Hoo is always wonderful in service advise and providing great customer service. More

by AVIERA003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Hoo
Apr 14, 2025 -

Lexus of Pembroke Pines responded

Aviera, we're delighted to hear that Melissa provided you with excellent service at Lexus of Pembroke Pines. Thank you for sharing your experience!

April 12, 2025

superb service, accommodating service advisor jose who looks after the interest of his client and not let you do service that you don’t need. More

by cocsonr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jose amaro
Apr 14, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jose provided you with superb service at Lexus of Pembroke Pines. It's great knowing he looks out for our clients' best interests. Thank you for sharing your experience!

April 10, 2025

This is a terrific store. Tommy Abrahams and Andre in service are fantastic.to work with. I have been a Lexus owner since 2007. More

by RICHBRYCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Rust
Apr 10, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that Tommy and Andre have made your experience at Lexus of Pembroke Pines fantastic. Thank you for being a loyal customer since 2007!

April 10, 2025

The service is amazing and excellent. I would recommend to my family and friends. My car is well taken cared. More

by IRENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Bautista
Apr 10, 2025 -

Lexus of Pembroke Pines responded

Irene, we're delighted to hear that you had an excellent experience with us at Lexus of Pembroke Pines! Thank you for recommending us to your family and friends. Safe travels in your well-cared-for car!

April 10, 2025

I live in Palm beach county, i have two closer dealerships. I prefer to make the drive to Lexus of Pembroke pines. My service writer see's everything is done. I usally wait if i need a loaner th More

by steve
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Melissa in service. Richard in sales.
Apr 10, 2025 -

Lexus of Pembroke Pines responded

Steve, it's fantastic to hear that you choose Lexus of Pembroke Pines for your service needs despite the distance! We're glad our team consistently provides a five-star experience and accommodates your requests. Thanks for being such a loyal customer!

April 10, 2025

Knowledgeable staff and friendly environment. Jose was patient with me and took the time to explain my options to me and was kind enough to offer me a loaner while my car was being looked at More

by BSHANKS27
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Apr 11, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us at Lexus of Pembroke Pines! We're delighted to hear that Jose provided such attentive service and made sure you were well taken care of. We appreciate your support and look forward to assisting you again in the future!

April 10, 2025

The service was amazing and the fastest I’ve experienced! I would 100% recommend this dealership! More

by Denzell Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Apr 11, 2025 -

Lexus of Pembroke Pines responded

Denzell, thanks so much for the amazing feedback and five-star review of Lexus of Pembroke Pines. See you next time!

April 09, 2025

It was easy make an appointment. The service was excellent from the moment I arrived until I left with a nice clean car. More

by milmed36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Lexus of Pembroke Pines responded

We're delighted to hear that your experience at Lexus of Pembroke Pines was seamless from start to finish! It's great knowing you left with a clean car and excellent service. Thanks for sharing this feedback!

April 09, 2025

Awesome service by rep but the wait time was long. 2.5 hours for 15k mile check More

by traceywh960
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
Apr 10, 2025 -

Lexus of Pembroke Pines responded

Thanks for choosing Lexus of Pembroke Pines! We appreciate your patience and hope to see you next time!

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