Lexus of Pembroke Pines - Service Center

Leased my first car through Frank Marcelas. Frank has always been courteous and helpful. Brought my vehicle in for it's first service and Jaime Garcia was very accomodating and courteous in the service o always been courteous and helpful. Brought my vehicle in for it's first service and Jaime Garcia was very accomodating and courteous in the service offered. I will recommend them to anyone, on any day and at anytime. More

The service department is great. John Stiegel is EXCELLENT, extremely friendly, you just can't get better customer service, the guy is on top of Lexxus Service. He ahs always delivered when asked. EXCELLENT, extremely friendly, you just can't get better customer service, the guy is on top of Lexxus Service. He ahs always delivered when asked. More

My car was not done in time and I was able to take a loaner for the next day and I thought that was awesome. Everyone was nice and helpful. loaner for the next day and I thought that was awesome. Everyone was nice and helpful. More

I was driving to south Florida when I developed a problem I was driving to south Florida when I developed a problem with my car. Your dealership was recommended to me from a friend who lives there and I mad I was driving to south Florida when I developed a problem with my car. Your dealership was recommended to me from a friend who lives there and I made arrangements to bring my car in. I was treated with by a very friendly staff, wonderful service person and my car was returned to me in tip top shape within a couple of hours! Would use and recommend your dealership without any reservations. Kudos to you all!! More

The service department is great. John Stiegel is EXCELLENT, extremely friendly, you just can't get better customer service, the guy is on top of his game. the body shop is a completely different sto EXCELLENT, extremely friendly, you just can't get better customer service, the guy is on top of his game. the body shop is a completely different story.. bad service, they'll put aftermarket parts in your car, etc. horrible experience. More

I have always had a great experience taking my car to your dealership. Your employees is always, friendly, professional and timely. Plus I love having the convenience of a great loaner and not having to your dealership. Your employees is always, friendly, professional and timely. Plus I love having the convenience of a great loaner and not having to miss work or rent a car. My husband just took my Lexus to your dealership for the first time and he was so impressed that he wants to take his Passad, VW to you for service! Keep up the great job! Beatriz Fernandez/Diaz More

I have leased 4 different cars from Lexus of Pembroke Pines and have always felt I was treated fairly and with respect. I am bringing my newest Lexus there for service because I know it will be done rig Pines and have always felt I was treated fairly and with respect. I am bringing my newest Lexus there for service because I know it will be done right and on time. Everyone has been very friendly from the salesman to the financial expert and the manager. The service personel are also very accomodating. I like coming to Lexus of Pembroke Pines. More

Partenering with this Dealer was a great decison I made two years ago when I purchased my first Lexus. Besides being a great car, my experience with the dealership has been a great one. They are friendly two years ago when I purchased my first Lexus. Besides being a great car, my experience with the dealership has been a great one. They are friendly from the moment I drive in all the way to the moment I pick up my car. THey are always ready to help me and accommodate my needs. Furthermore I love all their perks ... free car wash and free manicures ... I am the envy of my friends ... getting a great manicure while waiting for my car is unparalleled. I also can conduct my work from their very comfortable waiting area. I know my next car will be purchased there as well. More

I purchased my new Lexus a year ago, it was a great experience. I have taken the car in for scheduled maintenance about 5 times. Everytime I have been there the service staff is very friendly and helpf experience. I have taken the car in for scheduled maintenance about 5 times. Everytime I have been there the service staff is very friendly and helpful. They have had the courtesy car ready for me without having to wait for it. Jaime is very professional and polite and always keeps me informed of when the car will be ready for pick up. I will recommend this dealership to friends and will purchase my next Lexus from them. More

We have many dealerships we can go to but this one is the only one we would ever consider! The service is GREAT and the customer service is simply OUTSTANDING! only one we would ever consider! The service is GREAT and the customer service is simply OUTSTANDING! More