O'Brien Lexus of Peoria - Service Center

Exceptional Service From scheduling, to drop off, to payment and pick-up, everything is quick, convenient, professional and friendly. My loaner car delivery driver was t From scheduling, to drop off, to payment and pick-up, everything is quick, convenient, professional and friendly. My loaner car delivery driver was truly exceptional. More

Always exceptional service Will only let Lexus service our car...sense of trust and professionalism. Easy to make appointments and friendly staff. Also the waiting lounge with Will only let Lexus service our car...sense of trust and professionalism. Easy to make appointments and friendly staff. Also the waiting lounge with beverages and snacks adds to the comfort of the service experience. More

Great Service, Great Price Rodney & the staff, always do a great job! Quick in , great service , quick out. My family & I always have great trust in their work . The pricing Rodney & the staff, always do a great job! Quick in , great service , quick out. My family & I always have great trust in their work . The pricing always is fair as well. More

January Servive Appreciate the consistent help of the Service Manager Rodney Schoop. He always provides timely advice on the condition of my vehicle. Work done righ Appreciate the consistent help of the Service Manager Rodney Schoop. He always provides timely advice on the condition of my vehicle. Work done right the first time and on time. More

Excellent service The service team is always pleasant and professional. Rodney was attentive and helpful. I don't mind waiting in the Lexus service lounge with nice ame The service team is always pleasant and professional. Rodney was attentive and helpful. I don't mind waiting in the Lexus service lounge with nice amenities. The staff is alway friendly and the seating area is always comfortable. More

Very professional A pleasant experience while waiting and the problem is solved in a timely fashion. I also like that they wash your car and keep you apprised as to the A pleasant experience while waiting and the problem is solved in a timely fashion. I also like that they wash your car and keep you apprised as to the progress.. More

Key replacement Although keys r so expensive the replacement went fast loaner car was warmed up and ready. Staff was great. Rodney was excellent in his information a Although keys r so expensive the replacement went fast loaner car was warmed up and ready. Staff was great. Rodney was excellent in his information and updates. We found one key but it does not work now. Thought we were told it would. After paying $1000 for new keys programming of old key would be free. More

Dealership makes service very convenient. Always pleased with our service but the driver who came for our car this time was extremely pleasant , helpful and professional. He and my husband mu Always pleased with our service but the driver who came for our car this time was extremely pleasant , helpful and professional. He and my husband must have had a nice conversation upon returning the car as well. The driver, Wayne Metz, took the time to send us a lovely note afterwards to let us know he enjoyed helping us and wishing us holiday greetings. How nice!! A great representative for your organization! More

Oil Change Only Just an oil change but I was in and out in less than an hour! Will be back in another five thousand miles plus will change spark plugs as well. Just an oil change but I was in and out in less than an hour! Will be back in another five thousand miles plus will change spark plugs as well. More

Excellent service, friendly employees Remarkable customer service. I've owned 2 Mercedes Benz cars and Lexus is a better brand and car. I've been a 19 year customer that lives on Bloomingt Remarkable customer service. I've owned 2 Mercedes Benz cars and Lexus is a better brand and car. I've been a 19 year customer that lives on Bloomington and Lexus of Peoria still treat me like family. They still invite me to their events as well as pick up my car for oil changes and other service work. I plan to be a customer for life. Thank you Lexus!!! More