O'Brien Lexus of Peoria - Service Center

Key replacement Although keys r so expensive the replacement went fast loaner car was warmed up and ready. Staff was great. Rodney was excellent in his information a Although keys r so expensive the replacement went fast loaner car was warmed up and ready. Staff was great. Rodney was excellent in his information and updates. We found one key but it does not work now. Thought we were told it would. After paying $1000 for new keys programming of old key would be free. More

Oil Change Only Just an oil change but I was in and out in less than an hour! Will be back in another five thousand miles plus will change spark plugs as well. Just an oil change but I was in and out in less than an hour! Will be back in another five thousand miles plus will change spark plugs as well. More

An excellent service experience As usual with anything Lexus related, my experience with the service of my IS 200T by the most friendly and helpful staff, was one of complete satisfa As usual with anything Lexus related, my experience with the service of my IS 200T by the most friendly and helpful staff, was one of complete satisfaction. Not only was my vehicle expertly serviced and returned to me in pristine condition, but I was able to wait for it in comfort with access to complimentary snacks and beverages. Well done and thank you Lexus of Peoria! 😃 More

Excellent service, friendly employees Remarkable customer service. I've owned 2 Mercedes Benz cars and Lexus is a better brand and car. I've been a 19 year customer that lives on Bloomingt Remarkable customer service. I've owned 2 Mercedes Benz cars and Lexus is a better brand and car. I've been a 19 year customer that lives on Bloomington and Lexus of Peoria still treat me like family. They still invite me to their events as well as pick up my car for oil changes and other service work. I plan to be a customer for life. Thank you Lexus!!! More

A+ Service Throughout the years that I have been dealing with Lexus of Peoria, I have come to expect excellent service from the entire staff. My latest visit wa Throughout the years that I have been dealing with Lexus of Peoria, I have come to expect excellent service from the entire staff. My latest visit was no exception. More

Punctual, expert service I took our GX460 in for routine service. They noticed the tires were ending useful life and recommended replacing them since winter weather is coming I took our GX460 in for routine service. They noticed the tires were ending useful life and recommended replacing them since winter weather is coming soon. I appreciated the candor that there was still a bit of life left in the tread and that weather likely would necessitate replacement soon. New tires were purchased at a fair price and the experience saved me from a return trip in the near future. More

Great Service! Excellent customer service! The entire staff is focused to deliver a professional and friendly experience from the time you drive in until the time y Excellent customer service! The entire staff is focused to deliver a professional and friendly experience from the time you drive in until the time you drive away! More

Excellent Service Always receive excellent and timely service. The staff is always very friendly and professional and communicates additional service needs without pre Always receive excellent and timely service. The staff is always very friendly and professional and communicates additional service needs without pressure. Thank you for your excellent service. More

Excellent service Great service, as always! Quality driven and attentive personnel, pleasant environment, reasonable wait time to complete the work, and consistent tend Great service, as always! Quality driven and attentive personnel, pleasant environment, reasonable wait time to complete the work, and consistent tendency to place the customer satisfaction as their first priority. More

oil change Great customer service and great smoothies while you wait. Pleasant and relaxing atmosphere. Everyone was friendly and courteous. Would highly recomm Great customer service and great smoothies while you wait. Pleasant and relaxing atmosphere. Everyone was friendly and courteous. Would highly recommend getting your Lexus work done here. More