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Lexus of Riverside

Riverside, CA

4.8
632 Reviews

3150 Adams Street

Riverside, CA

92504

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632 Reviews of Lexus of Riverside

October 14, 2021

Art provided excellent service during the servicing of my 21 IS300, I was informed of the process and was able to view the video of inspection. Thanks! More

by Michelle C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Foulk
Oct 14, 2021 -

Lexus of Riverside responded

Michelle, we are thrilled that you and your 2021 Lexus IS 300 were so well taken care of by Art and the team! Thank you for choosing Lexus of Riverside and for taking the time to leave a review. See you next time!

October 14, 2021

Art helped me with my 20000 mile check up. He was efficient, very helpful and helped me with a bent foot. I have been going to this dealership for 20 years and art truly made my experience better. More

by PBlakely
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art
Oct 15, 2021 -

Lexus of Riverside responded

It means the world to us that you have chosen Lexus of Riverside for the past 20 years! Thank you for sharing your recent experience with Art and the team, we look forward to welcoming you back for your next service visit.

October 11, 2021

I drove 4 hours after work to get the Lexus IS 350 F Sport for a decent price. Dell and Miguel helped me and I'm very satisfied with the car. More

by c.cervantez72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Seville and Dell
Oct 12, 2021 -

Lexus of Riverside responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful purchase experience working with Dell and Miguel. Drive safely in your new Lexus IS 350 F Sport, and we hope to see you back at Lexus of Riverside!

October 08, 2021

The customer service in both the sales and financing was excellent. Jerome and Jake were great!! More

by carlmessina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerome (Sales) Jake (Finance)
Oct 08, 2021 -

Lexus of Riverside responded

Thanks, Carl, for giving Jerome and Jake a shoutout! We're pleased that they were so helpful. --The Lexus of Riverside team

October 01, 2021

Very professional very courteous .I worked with Rick explain to me what they did to my car what needed to be fixed .Was done in a timely manner.. I also like that video that they sent to your phone and More

by Verahoward1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick
Oct 01, 2021 -

Lexus of Riverside responded

Vera, it's lovely to hear how much our informative and transparent care has meant to you. We're glad that Rick's professionalism and detailed service hit the mark! Thank you for trusting the Lexus of Riverside team to assist you with your service needs and drive safely until we see you next!

September 30, 2021

Frank Garcia has been my Service Advisor for years. He b is absolutely the best! More

by vjfozdar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Garcia
Sep 30, 2021 -

Lexus of Riverside responded

Thanks for your loyalty to Lexus of Riverside. We're thrilled to hear that Frank continues to provide you with top-notch service!

September 29, 2021

The service guys at the Lexus dealership were very helpful and explained the problem with my car in simple language I could understand. More

by anitainzunza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ric Del Rosario
Sep 29, 2021 -

Lexus of Riverside responded

Anita, thank you for the great review! We appreciate your support and are happy to hear that you had such a seamless and attentive service experience working with the Lexus of Riverside team. Drive safely, and we hope to see you back next time!

September 29, 2021

I appreciate Erik and the rest of the staff for providing a smooth experience when I brought my car in for servicing! More

by David B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik
Sep 29, 2021 -

Lexus of Riverside responded

David, thank you for the great review! We appreciate your support and are happy to hear that Erik and the team delivered such a successful service experience. Drive safely, and we hope to see you back again at Lexus of Riverside!

September 28, 2021

Frank is simply knowledgeable and efficient in his work. Made the visit enjoyable and easy to deal with. Being a patron of this dealership for the last 15+ years There has been a lot of negative changes to More

by deshaunharri22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Sep 28, 2021 -

Lexus of Riverside responded

Thanks for the kind words about Frank! We're pleased that he was knowledgeable and efficient, and it's nice of you to appreciate his customer service. It's disappointing, however, to hear your concerns regarding our staff and us as a whole. I appreciate your loyal business so much, and I'd like to speak with you regarding your concerns. Please let me know if there's anything else I can do to help. Best, Elva Padilla - Business Development Manager - 951-354-4122

September 28, 2021

Great customer service, clear communication and detailed service report. Very customer friendly staff and great waiting area. More

by azhar3087
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna, Tony
Sep 28, 2021 -

Lexus of Riverside responded

Thank you for the excellent review - we're glad we could make your service visit a great one! Come back again next time! - your friends at Lexus of Riverside

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