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Lexus of Riverside

Riverside, CA

4.8
632 Reviews

3150 Adams Street

Riverside, CA

92504

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632 Reviews of Lexus of Riverside

August 04, 2021

Excellent customer service, very attentive to your concerns. Lance and the team are great, they make you feel welcome. Best experience with a dealership ever. More

by Pedro Corona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Lee
Aug 04, 2021 -

Lexus of Riverside responded

Pedro - we're glad we've set a new standard in your dealership experience! Thank you for your business and review - we hope to see you back at Lexus of Riverside again next time!

August 04, 2021

Rivrside dealership is helpful, friendly, thoughtful, understanding, very flexible. I had a wonderful experience working with Frank the service man. I am looking forward of working with him again. I had More

by Outgoingsheila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Aug 04, 2021 -

Lexus of Riverside responded

We love reviews like yours! It's a real joy to hear about your experience with Frank, and your review of his understanding, flexible, and friendly service will make him so happy. We look very forward to working with you again at Lexus of Riverside, and we hope you drive safely!

August 04, 2021

Frank is very professional and polite I enjoyed doing business with him and I watch the video and I’m happy with there job and car wash More

by david54archuleta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Aug 04, 2021 -

Lexus of Riverside responded

We enjoyed doing business with you! We'll be sure to let Frank know that this professional and polite demeanor went a long way for you. We love that we exceeded your expectations at Lexus of Riverside and we look forward to our next chance to do so!

Aug 04, 2021 -

david54archuleta responded

Thank you

August 03, 2021

We had very pleasant experience at Lexus of Riverside when we purchased our new Lexus ES350. Every employee we worked with was friendly and patiently to help. More

by Long
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Sevilla, Jake Schanback, Wendell Velandres
Aug 04, 2021 -

Lexus of Riverside responded

Thank you for the terrific feedback and for trusting Lexus of Riverside with your vehicle-buying needs! We hope you love your new Lexus ES 350, and we're glad our team could help you find it. Safe travels!

July 28, 2021

Everyone was very nice and happy need more sitting other than that waiting room was nice and clean are adviser was on point answered everything More

by lbeltran828
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance
Jul 28, 2021 -

Lexus of Riverside responded

We really appreciate your business and your constructive feedback. Thank you from all of us at Lexus of Riverside and please consider us for your future service needs!

July 27, 2021

Frank was great as always....the big reason why I keep coming back to the dealer for service. The guy is a true professional. and you device department is top quality. More

by tttsc430
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Garcia
Jul 27, 2021 -

Lexus of Riverside responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful service experience working with Frank and the Lexus of Riverside team. Drive safely, and we hope to see you back again down the road!

July 26, 2021

I am a Lexus veteran for 18 years I always get the best service from Lexus service department I had a problem with my GS 350 than I contact the service department and spoke with art and I address the iss More

by ayamak4 @gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Art
Jul 27, 2021 -

Lexus of Riverside responded

Thank you for taking the time to review us! We appreciate your business over the years and are thrilled to hear that you had such a successful service experience working with the Lexus of Riverside team. Drive safely in your Lexus GS 350, and we hope to see you back again down the road!

July 26, 2021

Ron showed us different vehicles at the beginning of the process. He was very patient and willing to let us look at different vehicles without pressure. He offered to give us additional information and he w More

by henryandletty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Telles, Marcos Jimenez
Jul 27, 2021 -

Lexus of Riverside responded

Thank you for taking the time to share! We are proud to have earned your business and happy to hear that you had such a successful purchase experience working with Ron, Marcos, and the Lexus of Riverside team. Congratulations to you and your wife on your new vehicle, and we hope to see you again down the road!

July 24, 2021

My mind was made up before I went to the dealership. Marcos was very professional and I believed that he listened to what I was looking for in a new vehicle. It was fast and fun with my salesman and fin More

by Flwalton5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos was my salesman and I do not remember my financial persons name.
Jul 26, 2021 -

Lexus of Riverside responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with Marcos and the Lexus of Riverside team. Drive safely, and we hope to see you back again down the road!

July 24, 2021

Great service simple and easy I was very happy with Frank as always Riverside Lexus service Department is amazing prior meeting Frank I was working with Robert in service since day one and never had a proble More

by Ashishintech
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Jul 26, 2021 -

Lexus of Riverside responded

Thank you for the five stars! We are happy to hear that you had such a successful experience working with Frank and Robert. We will certainly let them know they always provide great customer service. Have a great day and thank you for choosing Lexus of Riverside!

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