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Lexus of Riverside

Riverside, CA

4.8
632 Reviews

3150 Adams Street

Riverside, CA

92504

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632 Reviews of Lexus of Riverside

April 10, 2021

Started our transaction on the phone. Armindo asked all the right questions and listen to my input. Within minutes he emailed me quite a professional quote/presentation. We reviewed issues re the SUV we wa More

by mjgarnet
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armindo Tenreiro
Apr 13, 2021 -

Lexus of Riverside responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Armindo took such good care of you here at Lexus of Riverside, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your SUV!

March 31, 2021

It was in and out. Jerome was very friendly, and extremely helpful through the entire process. He thoroughly explained all options before we left the dealership. It was a pleasant car buying experie More

by arauf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerome Bazille
Mar 31, 2021 -

Lexus of Riverside responded

There is nothing better than hearing that our team made car-buying smooth and seamless! Thank you for choosing Lexus of Riverside and highlighting Jerome's great work. We hope you continue to enjoy your new ride!

March 27, 2021

Lexus of Riverside made the car buying experience easy and hassle free. Jerome was friendly and extremely helpful, thoroughly explained all my options. Lisa made the paperwork quick and painless and even More

by javidigital
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerome and Lisa
Mar 29, 2021 -

Lexus of Riverside responded

It makes our day to hear that our team made car-buying easy! Thank you for choosing Lexus of Riverside and highlighting the great work of Jerome and Lisa. We are grateful to have you as a customer and we wish you many safe and happy miles ahead!

March 27, 2021

Mr. Ralph Olguin was tremendously helpful and straightforward through tout entire process of our 2021 UX250h AWD purchase. Both my wife and I like to commend mr. Olguin for outstanding job in fin More

by Yiwcinca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Olguin
Mar 29, 2021 -

Lexus of Riverside responded

Congratulations to you and your wife on your new 2021 Lexus UX 250h! We are thrilled that Ralph made the purchase process so outstanding. Thank you from all of us at Lexus of Riverside!

March 23, 2021

Thank you Lexus of Riverside with the purchase of my brand new Lexus NX 300. I love my new car it is perfect. I want to thank you for the experience and also give a special shout out to Marcos Jimenez, More

by ddmcglothern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos Jimenez
Mar 23, 2021 -

Lexus of Riverside responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful experience working with Marcos and the Lexus of Riverside team. Drive safely in your new Lexus NX 300, and we hope to see you again down the road!

March 22, 2021

I've got my new NX300 , very happy with a car and mostly with service of the dealership. Basically , it was in and out deal ! We had the sales consultant Regie Daez,who is very professional and fits your More

by nx300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Regie Daez- Sales consultant
Mar 23, 2021 -

Lexus of Riverside responded

Congratulations on your new Lexus NX 300! I'm delighted that Regie and the team made the purchase process so easy and efficient. Thank you for giving Lexus of Riverside your business!

March 15, 2021

The dealership was really busy at the time when I arrived, but once I received assistance, I had no other complaints. My experience was great! More

by scottie1421
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian
Mar 16, 2021 -

Lexus of Riverside responded

Scottie - Thank you for your patience and kind feedback! We appreciate you visiting us at Lexus of Riverside and are so glad to know that you're a satisfied customer. Enjoy your day!

March 14, 2021

Alex Montiel was amazing. I was looking for a specific car, and he went out of his way to find it for me and get it delivered. The entire process was seamless. Great service throughout entire process. More

by surfgal03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Montiel
Mar 15, 2021 -

Lexus of Riverside responded

Reviews like this one always make our day! It's amazing to hear that Alex went above and beyond to put you in your dream car. Thank you for trusting Lexus of Riverside with your business, and congratulations on your new vehicle!

March 13, 2021

Worst experience I've ever had with a dealership!We got Worst experience I've ever had with a dealership! We got lie after lie on paperwork and numbers didn't match in the finance office. So please watch y More

by lyzette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ralph
Mar 15, 2021 -

Lexus of Riverside responded

Lyzette - We take claims like this one very seriously. I can assure you that no one on our team would ever intentionally mislead a customer, and I want to speak with you about this directly. Please call me when you have a moment. Thank you, Elva Padilla - Business Development Manager - 951-354-4122

Mar 15, 2021 -

lyzette responded

I’ve tried contacting your business development manger and no answer.

March 11, 2021

Great sales process. Regie took very good care of my family and I during the sales process. We are definitely enjoying our vehicle. Thank you to the whole sales team. More

by Justinschenck99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Regie
Mar 11, 2021 -

Lexus of Riverside responded

Justin, it makes our day to hear that Regie and the team took such great care of you and your family! Thank you for choosing Lexus of Riverside and taking the time to share your positive feedback. Safe travels in your new ride!

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