Lexus of Riverside

I love the customer service! Every time I come I feel like home.. you guys are awesome 👏🏻 that’s one of the reasons I love Lexus.. like home.. you guys are awesome 👏🏻 that’s one of the reasons I love Lexus.. More

Great Experience Met a Sales & Leasing Consultant at the door. His name is Nicholas Hornsby. Nick did an excellent job of making us feel welcome & comfortable. He Met a Sales & Leasing Consultant at the door. His name is Nicholas Hornsby. Nick did an excellent job of making us feel welcome & comfortable. He was very knowledgeable about the product my wife was interested in. He found the RX that met all her needs. The right exterior color & the perfect interior complimentary color. He demonstrated exemplary patience and determination. The car she wanted was in your off-site lot and was not readily accessible without extreme driving skill. He successfully got the unit out and safely delivered, without a scratch, to my wife. . We then met Lisa Hamilton, our Finance Manager. She was awesome. Very professional, was able to answer all our questions. She was not "pushy" She took the time to explain all available options and we left felling really good about this dealership. We have always purchased Toyotas for the past 20 years, from the same dealership & sales person. We were a little apprehensive coming to a new dealership. We left there felling just the opposite. Met a lot of good caring people who made us feel welcome. Highly recommend this Dealership. . More

Comfortable buying experience I had done my research, months of research, consumer reports, discounts through USAA etc. Samantha and I had texted , so by the time I met her I felt I had done my research, months of research, consumer reports, discounts through USAA etc. Samantha and I had texted , so by the time I met her I felt like I knew her. After test driving the car and learning about some of the features, I was sold. I even got a picture of my car with the ribbon on it! (First time I bought a new car.) When it was time to fill out the paperwork, Lisa was amazing to work with, since you know there is a lot of paperwork. When Ezekiel delivered my car he was so patient with me and pleasant to work with. They kept their word and gave so much more! Thank you everyone!! More

Great service ! Had my engine light on last week , they scheduled my appt right away. Replaced the part and got a clean car after service check ! Excellent service scheduled my appt right away. Replaced the part and got a clean car after service check ! Excellent service More

Pleasurable No Pressure Experience We had a great experience at Lexus of Riverside. Our salesman, Julian, went above and beyond to make us feel at ease about purchasing this car. He was We had a great experience at Lexus of Riverside. Our salesman, Julian, went above and beyond to make us feel at ease about purchasing this car. He was professional, knowledgeable and possesses great people skills. The extra mile he went with decorating my car with a big green bow was very touching and meant a lot to me. Our experience with Ray in Finance was equally the same, and we appreciated him getting us through all of the paperwork as quickly as he did. Based on our experience with these two employees, we are going to assume the rest of the employees are the same at this dealership and would not hesitate to recommend friends or family who are in the market for a new vehicle. Thanks for the awesome experience. Loving my car so far!!! More

Excellent service. Right on time. Made appointment and waited in promised time. You can view service check up online video. Comfortable waiting room. Service explained well. waited in promised time. You can view service check up online video. Comfortable waiting room. Service explained well. More

Great service!! Thank you! I have a daughter attending CBU who was hearing an odd noise, I told her to get in touch with your service department and take her car in. She got Ro I have a daughter attending CBU who was hearing an odd noise, I told her to get in touch with your service department and take her car in. She got Robert Leinz as an advisor who had the car diagnosed, ordered the part, kept us informed and had the car ready the next day. Thank you so much for getting my daughter back on the road in a timely manner.... More

Nothing Sort Of Exceptional!! Purchased 2 vehicles in 6 months... On both occasions my experience was nothing short of exceptional... Thank you Abdul and Ray!! I'll be referring ev Purchased 2 vehicles in 6 months... On both occasions my experience was nothing short of exceptional... Thank you Abdul and Ray!! I'll be referring everyone I know... More

Excellant service. We were more than satisfied. Staff was helpful and friendly. Troy went the extra mile to get the car we wanted which we really appreciated. Your finance officer, Ray, walked us t Staff was helpful and friendly. Troy went the extra mile to get the car we wanted which we really appreciated. Your finance officer, Ray, walked us through the paperwork in a friendly and professional manner. Our experience with your organization could not have been better. More

very good communication, updates while waiting. professional and as always top notch service. this is my local go to dealer of choice. thanks taylor and team professional and as always top notch service. this is my local go to dealer of choice. thanks taylor and team More