Lexus of Riverside

They made me feel good! I bought my first Lexus NX back in 2015 from Lexus of Riverside. The experience was easy with no stress. After 3 years, I wanted a 2019 ES 300h base I bought my first Lexus NX back in 2015 from Lexus of Riverside. The experience was easy with no stress. After 3 years, I wanted a 2019 ES 300h base model, which is rare to find as most of 2019 ES Hybrid comes with more options/$$$. Plus this car just came out a few months ago. I submitted a request through Costco Auto Program a few months ago and I got assigned to work with their internet Sales Consultant, Jake Schanback. They got a right person for me! He was the reason I kept coming back to Lexus of Riverside this time, after visited to Crown Lexus in Ontario (once for a few minutes. I knew this dealer/salesperson was not the right for me.) and Lexus Santa Monica (twice, typical car dealer - wants to get rid of what they have in stock, not what I wanted.). Jake from Lexus of Riverside was very helpful and not pushy at all. I am pretty sure I wasn't easy customer as I had to ask him so many different options and scenarios during the course of last few months. He was very patient and found exactly what I wanted in the end. I met him once for a test drive and communicated back and forth via e-mails, then I saw him again when I picked up my new car. This style of car purchaing experience worked really well for me. Their finance director, Lisa Hamilton was awesome. She helped me once in the past when I first purchased my NX from them and helped me again yesterday when I finally got the 2019 ES 300h base model. She was clear and very helpful for me to get the great deal. She made the paper signing process to be efficient and less painful. I will definitely come back to this dealership and recommend these 2 folks to my friends if they are looking for Lexus vehicles in the future. Big thank you to Jake and Lisa! More

Lexus of Riverside is Outstanding This is my third Lexus from Lexus of Riverside. I drive 85 miles each way to get there - passing a dealer in my own backyard. The staff is wonderful This is my third Lexus from Lexus of Riverside. I drive 85 miles each way to get there - passing a dealer in my own backyard. The staff is wonderful. The service group is also outstanding. I have been doing business with John Gardner since my introduction to Lexus of Riverside. Even with hundreds of clients, he knows me, always takes time (between cars) to say 'hi' when I'm in for service, and, like yesterday, doesn't try to sell me something I don't want. I called him in advance, made an appointment and they had my choices ready when I arrived. John was ready, he had a salesperson ready for me and, Ray, his finance manager was efficient and very accommodating. Overall, great experience! More

Jake was a great service and help to me. After looking for a month from LA to Riverside, I was able to find what I wanted. My review is all positive. Go see Jake! After looking for a month from LA to Riverside, I was able to find what I wanted. My review is all positive. Go see Jake! More

Garth Reno Rocks!!! Garth made the purchase of my RX450 hybrid a pleasure. It was a wonderful experience and I would highly recommend making the drive out to Riverside. Garth made the purchase of my RX450 hybrid a pleasure. It was a wonderful experience and I would highly recommend making the drive out to Riverside. More

Wonderful experience We were treated with respect. Your staff is friendly and very professional without the shifty games we experienced at other dealers. I love my car! We were treated with respect. Your staff is friendly and very professional without the shifty games we experienced at other dealers. I love my car! More

Great Customer Service Ever I had the best experience at this dealership, i was treated like a million dollar customer. Cory the Internet Sales Manager and Jacob Schanback also t I had the best experience at this dealership, i was treated like a million dollar customer. Cory the Internet Sales Manager and Jacob Schanback also the Internet Sales Manager. made me feel like a King wow i have never had that experience. I went to Buy a used Car and they made me a Fantastic deal on a new RX350L. Jacob showed me like 5 cars and was so patient and non pushy like at other dealerships i will definitely recommend Lexus of Riverside and Cory & Jacob,. Thank You Jacob get's a big fat 10. Thank You Jacob More

excellent service Sale person was very nice and gave us very details information about the car we going to purchase. He answered all question during test driving and in Sale person was very nice and gave us very details information about the car we going to purchase. He answered all question during test driving and introduced some key new functions. Excellent services!. More

Seamless way to buy I want to congratulate James and his team on a wonderful car leasing experience. They made it painless and seamless. My car was ready and paperwork d I want to congratulate James and his team on a wonderful car leasing experience. They made it painless and seamless. My car was ready and paperwork done- Highly recommend. More

"Good to go" The staff at Riverside Lexus did a awesome job as usual. This is our 3rd car purchase from Riverside Lexus and they make sure their customers are sat The staff at Riverside Lexus did a awesome job as usual. This is our 3rd car purchase from Riverside Lexus and they make sure their customers are satisfied with the product. From the receptionist to the sales representative to the sales manager and finance manager, finance director and even the car technicians all professional and noteworthy. More

Great Repeat Experience I had a great experience from beginning to end. Al Obregon and Mackenzie were very patient and accommodating without any pressure. They even lined u I had a great experience from beginning to end. Al Obregon and Mackenzie were very patient and accommodating without any pressure. They even lined up four vehicles next to each other so we could evaluate them side-by-side. Ray continued the great experience in finance. More