Lexus of Riverside

Too notch service After I had felt disrespected and judged by my appearance at Crown Lexus I decided to give Lexus it Riverside an opportunity if they are all about. Su After I had felt disrespected and judged by my appearance at Crown Lexus I decided to give Lexus it Riverside an opportunity if they are all about. Sure enough once I called and spoke to Alvin he was 100% sincere and really xxxx helpful. Patient as well. Lisa we also appreciate how helpful you were and thank you for taking care of us and being nice to our daughter. The only Lexus I will bring my business to and refer people to. Thank you More

Best experience This was by far the best car buying experience I’ve ever had, James made me feel at ease no pressure whatsoever.Will definitely only drive Lexus from This was by far the best car buying experience I’ve ever had, James made me feel at ease no pressure whatsoever.Will definitely only drive Lexus from now on. More

I Experienced Amazing! My wife and I were in the market for a new SUV. We looked at Infiniti, Buick, BMW, and Lexus. The Lexus GX460 was the best fit for us, and frankly, ev My wife and I were in the market for a new SUV. We looked at Infiniti, Buick, BMW, and Lexus. The Lexus GX460 was the best fit for us, and frankly, even though the other vehicles we drove were nice, the Lexus was a cut above. You can tell that it's a rugged, substantial "real" SUV (with real 4WD instead of AWD -- there IS a difference), but the ride and comfort and luxury make it feel like our magic carpet.It's also a very roomy vehicle, so our English Mastiffs will like it, and the list of standard features blew us away. The fact that they were able to get us into this vehicle at a monthly rate we could afford was the final great thing Lexus of Riverside did for us! And, if you've never been to a Lexus showroom, you owe it to yourself to visit one. It's like the Nordstrom's of showrooms, and it was a very Zen-like and pleasurable place to be. More

Best car buying experience! Doug Thompson at Lexus was amazing. Nice man, informative,not pushy or annoyingly saleslike. :). And...I shopped all the different Luxury SUV’s and Doug Thompson at Lexus was amazing. Nice man, informative,not pushy or annoyingly saleslike. :). And...I shopped all the different Luxury SUV’s and Lexus IS the best bang for your buck. I feel very proud driving my clients in my new Lexus SUV. :). I have already told a ton of people about them. More

late model purchase Without a doubt this was the smoothest and easiest purchase of a car I have ever made.. Briana Galvan was our sales agent and this young lady was very Without a doubt this was the smoothest and easiest purchase of a car I have ever made.. Briana Galvan was our sales agent and this young lady was very professional and could not have made the experience any better. She is a credit to the company and should go a long way. This truly was how buying a car should be done! More

Honest to Women I drove to this dealership from Palm Desert because Desert Lexus is a terrible place to go. So glad I did because everyone is so nice! My service advi I drove to this dealership from Palm Desert because Desert Lexus is a terrible place to go. So glad I did because everyone is so nice! My service advisor David is the absolute best! I had a recall fixed and had some major warning lights diagnosed. Because my CT200h is out of warranty, I was so afraid of what the cost was going to be. So relieved they were able to fix it for a fraction of what I thought it was going to cost and they didn't try to get more out it. I will definitely buy my next vehicle here! Thank you Lexus of Riverside! More

First time new car The wife and I stopped just to take a look around. The salesman (Mel) greeted us and was friendly and helpful. The wife ended up selecting a vehicle The wife and I stopped just to take a look around. The salesman (Mel) greeted us and was friendly and helpful. The wife ended up selecting a vehicle she liked, although not the color she first wanted. The process was quite long but eventually completed the process. We live long distance away from the dealership and the wife being an inexperienced driver, combined with the time of night, Mel quickly volunteered to deliver the vehicle without any issues. The vehicle drives like a dream and the wife loves it. More

Rocky experience from the beginning I had a rocky experience with this dealership from the beginning when I test drove my now IS 250 I felt like the car was pulling to the right I fig I had a rocky experience with this dealership from the beginning when I test drove my now IS 250 I felt like the car was pulling to the right I figured it was an alignment issue. Keep in mind also that when I went to go look at my vehicle it was late at night and their service and it was already closed so my vehicle was not able to be checked at that moment in time. I was told that I was going to be set up with an appointment so that my vehicle would be able to be checked I never received that Call for that appointment. Now it’s a couple months later and it’s time for my first oil change and I’m still having the same issue I advise my service advisor when I go in for my first all change that my car might need an alignment. He advises me and lets me know that my staggered tires have been installed on the same side keep in mind these are also directional tires so this would of course uneven wear. He advises me that the issue has been fixed. Couple months later I’m now going to get my second or change Approximately 6000 miles later And now I am advise that I need new tires on the same tires they had installed incorrectly they tell me that the inside of my tires are showing wires already tires only have about 12000 on them. Now I have to fork out 700 dollars for two tires in a car that I’ve had for 8 months and tired that only have 12000 miles on them. From looking at the tires there’s not even wear on them the tire wear is all on the inside which is being caused by a camber issue. When I came in for my first oil change I ask for an alignment check but that wasn’t done Because they saw the mistake that made on the tires and assumed that fix issue. Neglect from this dealerships service department no gonna cost me more money and time then it should. More

Lease turn in, new lease. Second car we have leased here. Won’t be the last. Buying new cell phones for my family is 100 times more difficult than the shopping / lease experien Second car we have leased here. Won’t be the last. Buying new cell phones for my family is 100 times more difficult than the shopping / lease experience at Lexus Of Riverside. Garth and Jake were exceptional and took care of our every request. More

I highly recommend coming here to buy your new Lexus. I purchased a new car from Lexus of Riverside. I was easily able to make my deal over the phone with the assistance of Elva and Cory. Not much back i I purchased a new car from Lexus of Riverside. I was easily able to make my deal over the phone with the assistance of Elva and Cory. Not much back in forth just straight to the point and I appreciated that. They were very helpful and made my buying experience go smoothly. When I arrived at the dealership, Al was there to show my the car, run through some details and take me on a test drive. He was very helpful. Lisa at finance assisted me with final papers and gave us information about my purchase, payments and warranties. After that I met with Don and he went through all the features in the car. He was very informative and answered all my questions about the features of my car. Everyone I met there was very helpful and knowledgeable. I live quite away from Riverside but I would definitely come back to Lexus of Riverside if I was to purchase another Lexus. More