Lexus of Route 10

I have received outstanding service from Lexus of Route 10, and in particular Christine Festa and Dominic Spina! I recently hit a deer with my 2023 Lexus RX 350. I was not injured but my car suffered sign 10, and in particular Christine Festa and Dominic Spina! I recently hit a deer with my 2023 Lexus RX 350. I was not injured but my car suffered significant damage to the front end. I called Christine the night it happened to let her know that the car was being towed to the dealer and that it would be there when she arrived in the morning. Christine immediately called me to see if I was OK, and to guide me through the next steps of what I needed to do. The next day, my car was assigned to Dominic, who took care of what was needed to be done with the claims adjuster and body shop. I can't say enough about how they made a very difficult situation so much easier! Kudos to Christine and Dominic for providing above and beyond service! More

Want to give a special thanks to senior sales consultant Mr Tony Carlucci! The man is a gem highly recommend you work with him! Purchased a 2020 Lexus RX 350 F Sport. Couldn’t be happier with everything 5 s Mr Tony Carlucci! The man is a gem highly recommend you work with him! Purchased a 2020 Lexus RX 350 F Sport. Couldn’t be happier with everything 5 stars. Anyone looking to purchase a Lexus this is the dealership. Mike shows you in detail everything to know about the cars tech and all features, and Sean the money manager👍🏻. Lexus of route10 great dealership thank you and Happy new year! More

Wonderful experience with Deborah Amster at Lexus of Route 10! She was knowledgeable, kind, and she went above and beyond to make me feel comfortable during the process. I called about a specific car an Route 10! She was knowledgeable, kind, and she went above and beyond to make me feel comfortable during the process. I called about a specific car and she had it ready for me to test drive by the time I arrived an hour later. Deal was smooth from start to finish. I absolutely recommend Debbie to anyone looking for a Lexus! More

Great experience working with Juan Rios. Easy to follow and very patient. He understood my needs and gave me the best deal for me. Everyone was very friendly from the very beginning to end. Easy to follow and very patient. He understood my needs and gave me the best deal for me. Everyone was very friendly from the very beginning to end. More

Just picked up my 2024 NX350H today. I wanted to share my experience of the purchase from Lexus of Route 10. My sales consultant Tammy DeBaro is by far the best sales consultant I ever w I wanted to share my experience of the purchase from Lexus of Route 10. My sales consultant Tammy DeBaro is by far the best sales consultant I ever work with. Aside of being extremely patient she was knowledgeable on the vehicles I test drove. Unlike other dealers I worked with in the past I never felt any pressure on making a decision to purchase on the spot. She and her manager Chris Cassallo offered a fair price on my trade-in without haggling. Communication was also exceptional, she kept me inform on the status of my vehicle from start until delivery. Everyone from product specialist (Rich Compito), Finance Specialist (Sean Bryne), service department staff as well as the reception staff are friendly and pleasant to work with. Even though this dealer is 40 miles away from me, I would definitely work with them on my future vehicles purchase as well as getting my car service from them. Great dealership to purchase a vehicle from, A+++++. More

I took my ES for a diagnostic and worked with Myles Chizacky, Master Certified Service Consultant. Very professional, honest, pleasant, knowledgeable and easy to work with. Diagnosed an issue with my c Chizacky, Master Certified Service Consultant. Very professional, honest, pleasant, knowledgeable and easy to work with. Diagnosed an issue with my car when another dealer gave me wrong info. Definitely going to change my preferred dealer to Lexus of Route 10 and highly recommend Myles as your service advisor. More

Professional, organized and very friendly staff. Recently got a new lease and Tammy was absolutely on the ball at every step. Could not have asked for better service. Recently got a new lease and Tammy was absolutely on the ball at every step. Could not have asked for better service. More

Throughout many years purchasing vehicles at Lexus of Route 10, Karina Nunez BDC Manager, has been one of the most incredibly helpful and caring people we have encountered, guiding us every step of the w Route 10, Karina Nunez BDC Manager, has been one of the most incredibly helpful and caring people we have encountered, guiding us every step of the way in our purchase of 3 different vehicles, providing very well-informed advice, and an outstanding service, with flexible availability, truly going above and beyond for her costumers. Karina Nunez has bilingual abilities which makes the purchase of vehicles very accessible for Spanish speaking people, understanding people's different circumstances and helping their dreams of owning a Lexus vehicle come true. I highly recommend Karina Nunez BDC Manager from Lexus of Route 10, if you want the outmost excellent service that eases purchasing a vehicle and makes this experience feel familiar, and welcoming to everyone. More

Tammy, Colin and Jason were great. Thank you for all your help. Very happy with the service today. Thank you for all your help. Very happy with the service today. More

My wife and I recently had the pleasure of visiting the Lexus of Route 10, in Whippany, NJ and leasing a brand new 2023 Lexus RX 350, and our experience was nothing short of exceptional. From start to the Lexus of Route 10, in Whippany, NJ and leasing a brand new 2023 Lexus RX 350, and our experience was nothing short of exceptional. From start to finish, the team at the dealership went above and beyond to make sure that our needs were met and that we were completely satisfied with the purchase. One of the standout members of the team was Duane Rose, the sales associate who worked with us throughout the process. Duane was incredibly friendly and professional, and he made us feel like valued customers from the moment we walked through the door. He listened carefully to our needs and preferences, and he worked diligently to find a car that met all of our criteria and fit within our budget. But Duane was just the beginning of the excellent service we received. Colin Lavery, the car technician, took the time to clearly explain all of the new features and functions of the RX 350, ensuring that we felt confident and comfortable driving it off the lot. Eric Camacho, the finance manager, was a pleasure to work with as well, making the document process quick and easy while still taking the time to answer all of our questions. There was no high pressure to purchase additional products. Overall, we would strongly recommend the Lexus of Route 10 dealership to anyone in the market for a new car. With a friendly, professional team that truly values their customers and provides exceptional service every step of the way, this dealership is truly a cut above the rest. More