Lexus of Route 10

I guess I can be called a car enthusiast by some, and a car nut by others. I have bought and leased many automobiles in my lifetime. I am very loyal to a dealership which have treated me with respect and car nut by others. I have bought and leased many automobiles in my lifetime. I am very loyal to a dealership which have treated me with respect and provide excellent service. I am writing about my experiences with Lexus of Route 10, which I believe has been a major improvement with the new ownership taking over. You are greeted each time you walk into the dealership and for repeat customers, everyone knows your name. Starting from the sales associate, Don, to the finance manager, Mari, and the dealer management, everyone is highly experienced with an excellent manner. They make the purchase very pleasant and without any major difficulties. I must admit that Mari, the finance manager is truly a gem, very proactive and extremely helpful. She makes a most unpleasant process -- leasing or purchasing a vehicle, a extremely pleasant experience. She has gone above and beyond her duties when I had the pleasure of working with her. Cudos to all, a job very well done, rated 5 stars across the board. I would definitively recommend this dealership to purchase, lease or service your Lexus!! More

Joe Fass was outstanding! He was extremely professional and knew everything there is to know about Lexus. He was persistent during the sales process and worked hard to get a deal done. He worked extreme and knew everything there is to know about Lexus. He was persistent during the sales process and worked hard to get a deal done. He worked extremely hard to get the price I wanted and was able to get it! The system in place to pick up the car was extremely efficient. Taylor, the person that ran through the features was excellent. She knew the car very well and extremely personable. Donovan Lau, the business manager made the document process easy and quick. I truly had an excellent experience at Lexus of route 10. More

Upon our initial entry into the dealership, we could recognize the cleanliness, class, and friendliness of the facility and the staff. Following Joe to this dealership, accidentally as it turns out, was recognize the cleanliness, class, and friendliness of the facility and the staff. Following Joe to this dealership, accidentally as it turns out, was coincidentally our best move when looking for a new ES. We flew through the buying process, with some story telling and tangential conversation strewn throughout. If you want a boring, bland, and tedious purchasing experience, Joe is NOT the salesman you want to use. Joe knows Lexus, and that is obvious from the get-go. He guided us through every question, and was very appeasing to our every demand. He met, beat, and exceeded our expectations in every fashion, and we will surely use him in our future Lexus purchases. More

Joe was the best car sales person I ever worked with. Thank you for making the lease of our new car so easy. I will defintely lease my next car from Joe. Thank you for making the lease of our new car so easy. I will defintely lease my next car from Joe. More

I followed Joe from another dealership. Joe & his team are very professional. I have purchased 9 vehicles from Joe and have been pleased with every purchase. team are very professional. I have purchased 9 vehicles from Joe and have been pleased with every purchase. More

Joe Fass was thorough and knowledgeable. He was a pleasure to conduct business with. Mari Done, was knowledgeable and had an amazing disposition. We are very pleased with the service! pleasure to conduct business with. Mari Done, was knowledgeable and had an amazing disposition. We are very pleased with the service! More

Joe Fass was extremely knowledgeable, and was able to educate while moving through the process efficiently. he listened and responded to questions and concerns directly. His passion for Lexus is genuine educate while moving through the process efficiently. he listened and responded to questions and concerns directly. His passion for Lexus is genuine and makes a difference. Lara was on the ball, fast, efficient and accurate on the Finance side. Great to work with. Had a great demo from Carl on the car packages. Slowed it down and sped it up as appropriate. Also, a high level of passion around Lexus and the car. More

Joe Fass was great in the entire process. Funny yet articulate and had a great product knowledge. I appreciated his help and guidance. I will seek his services on my next purchase down the line. articulate and had a great product knowledge. I appreciated his help and guidance. I will seek his services on my next purchase down the line. More

Joe Fass was terrific to work with for my new lease. I upgraded from an HS to a GS and absolutely love it (as he promised)! I followed Joe from his prior Lexus dealership because I knew that I would get upgraded from an HS to a GS and absolutely love it (as he promised)! I followed Joe from his prior Lexus dealership because I knew that I would get tremendous personal attention and the best price. Joe certainly pulled through. I really like this dealership as well. It is very active and and everyone really seems to go out of their way to help. Thanks, Joe. More

I followed Joe Fass to Lexus of Route 10 from his prior affiliation. Joe makes it so easy to get into a new car. Carefully reviewing our mileage needs and advising us as if we were family (the "good side affiliation. Joe makes it so easy to get into a new car. Carefully reviewing our mileage needs and advising us as if we were family (the "good side") on every decision. I know that I am getting the best price as Joe works hard to take advantage of every incentive programs available. This is my 4th Lexus, all purchased from Joe. This dealership is a "happy" place and everyone is very eager to please and genuine in their caring. I know that working with Joe Fass will be a pleasant experience and I don't have to worry about anything. More