Lexus of Route 10

I have been dealing with this dealership since 2000; the friendliness and attention to detail is impeccible, putting customer service at a level that is so sorely missing these days. This was the first tim friendliness and attention to detail is impeccible, putting customer service at a level that is so sorely missing these days. This was the first time I dealt with Joe(the salesperson I dealt with previously has retired). He made me feel welcome. He explained everything with great precision and ordered the car for me that I had chosen. It actually came in a week early than originally promised. I look forward to many years dealing with Lexus of Route 10. Thank you!! More

Joe Fass is an exceptional sales person. He provided us with excellent service and stayed late to make sure we understood all of the features of our new Lexis. with excellent service and stayed late to make sure we understood all of the features of our new Lexis. More

We (like others here) followed Joe Fass to this dealership because he has given us such terrific service in the past. This was the 4th car we have purchased from Joe and our 6th Lexus. He goes th dealership because he has given us such terrific service in the past. This was the 4th car we have purchased from Joe and our 6th Lexus. He goes the extra mile to please his customers. This was our first time buying at this dealership but everything went smoothly, making this a very easy purchase. More

Having leased Jaguars and BMWs we were again in the market for a new lease. We looked at the new Jaguars, BMWs and even Mercedes for a change. We also then decided to try a Lexus. We went to Rt. 10 market for a new lease. We looked at the new Jaguars, BMWs and even Mercedes for a change. We also then decided to try a Lexus. We went to Rt. 10 Lexus and were lucky enough to have salesman Joe Fass give us the facts on the 2013 ES Lexus. We took it for a test drive and were sold. Joe gave us a very informed test drive and made the lease process very agreeable and easy. When we picked up the car we were given a thorough explanation of every feature, and all our questions were answered. The dealership and Joe made this leasing process a pleasure. More

This is my 9th Lexus car! I followed Don Lombardi to this new dealership to purchase my new vehicle! He is always helpful and makes sure everything is exactly right before we leave the showroom! Thanks Don, new dealership to purchase my new vehicle! He is always helpful and makes sure everything is exactly right before we leave the showroom! Thanks Don, for another great experience!! It is always a pleasure dealing with you. Glad you like your new dealership and are happy there!! Many years of happiness in your new position! More

Joe Fass was very helpful to me. He went over everything and answered all my questions. He worked with me for about 5 hours jsut on the car and I am very grateful. Thank you, Joe. and answered all my questions. He worked with me for about 5 hours jsut on the car and I am very grateful. Thank you, Joe. More

This is my family's 15th Lexus that we have purchased from Joe Fass! What a guy! He really tries to please his customers. He even came to my job to evaluate my old car for a trade in so he could look at from Joe Fass! What a guy! He really tries to please his customers. He even came to my job to evaluate my old car for a trade in so he could look at it in the parking lot. More

Don Lombardi made buying a car very easy. He answered all our questions and worked with us on getting the exact specifications we wanted in the car - it was a great purchase experience all our questions and worked with us on getting the exact specifications we wanted in the car - it was a great purchase experience More

This new car purchase was one of the easiest, smoothest and friendliest buying experiences of my life. The salesman Scott Naft took extraordinary measures to make sure we were getting the best deal possibl and friendliest buying experiences of my life. The salesman Scott Naft took extraordinary measures to make sure we were getting the best deal possible. Scott was excellent and courteous, and took care of business. The finance manager Raza, was excellent as well, very courteous and patient explaining every detail along the way. I highly recommend anyone who is in the market to purchase a Lexus go to Lexus of Route 10 where they will not only get an excellent deal, but a great buying experience. More

this is our forth es 350 from this dealership and as always everyone involved has been great and joe fass was very helpful and knowledgeable in putting the deal together. thanks again joe always everyone involved has been great and joe fass was very helpful and knowledgeable in putting the deal together. thanks again joe More