
Lexus of Route 10
Whippany, NJ
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Eric is the best salesman. Personable, honest and accomodating. This is the 3rd car I've purchased from him. Everyone in this dealership is great from sales to service and reception. accomodating. This is the 3rd car I've purchased from him. Everyone in this dealership is great from sales to service and reception. More
This was, by far, our best car buying experience. Scott was very professional and delivered exactly what he promised. We negotiated over the phone and had no hassle. The dealership was elegant and every was very professional and delivered exactly what he promised. We negotiated over the phone and had no hassle. The dealership was elegant and every employee treated us like we were their only customer, despite the fact that there were many others there. The gentleman who instructed us on the various systems was excellent. Unfortunately, we can't remember his name. You will not go wrong purchasing a vehicle from this dealer. Last but not least, the car is wonderful. We look forward to a long relationship with this dealer. More
This was the first stress-free time I had purchasing a new car. The facility is spotless, everyone was very friendly and professional, and treated me like a valued customer. Joe Fass, who was recommended new car. The facility is spotless, everyone was very friendly and professional, and treated me like a valued customer. Joe Fass, who was recommended by a close friend, really knew his stuff and did an excellent job of explaining how the hybrid works. He was very organized and took care of all the details, then followed up with me after my first day of commuting. The difference between a luxury car dealer and others is huge! More
My work with Lexus of Rt 10 and Joe Fass was painless and I would recommend them both strongly. Joe is very passionate about his work and I look forward to continuing the relationship throughout my ownership I would recommend them both strongly. Joe is very passionate about his work and I look forward to continuing the relationship throughout my ownership experience. More
Can't say enough about this dealership...As I walked into the showroom I was instantly greeted by a very lovely youg lady who immediatley put me at ease and made me feel quite comfortable. Don Lombardi appro the showroom I was instantly greeted by a very lovely youg lady who immediatley put me at ease and made me feel quite comfortable. Don Lombardi approached and asked if he could be of assistance. After several rounds of the grounds with all the beautiful Lexus cars... I norrowed it down. Don was gracious, patient, informative and not pushy which started the wheels in motion....I wanted a that Lexus. Don prepared all the papers and things began to roll. Upon pick-up, I was introduced to Joe Fass who walked me through the entire Lexus experience. Joe made me feel as though I had known him all my life. Once again I was immediately put at ease. Joe has a great personality and a grand pressence. After spending much time going over it all, I was then introduced to Gregg Weinglass. Gregg was awesome. Gregg made all the numbers work in my favor. Walked me through the financing end with detail and grace. Then handed me my termporary plate. All I could do was smile. I then drove home in my new Lexus. What a feeling! Thank you Gentlemen. All your work was and still is greatly appreciated. Thank you again and God Bless. Laurie Garno More
We worked with Joe Fass. He was a no nonsense consultant who took the time to understand what we were looking for and then presented us with a great price relative to other dealers we visited. Joe made sur who took the time to understand what we were looking for and then presented us with a great price relative to other dealers we visited. Joe made sure we were pleased with the Lexus we purchased before we left the lot. He made the experience fun, which I never thought could be possible when buying a new car. More
We had a wonderful buying experience with Mr. Joe Fass, who in our opinion is a very sincere and passionate man, possessing tremendous knowledge of the brand he sells. Not only was him helpful in assisting who in our opinion is a very sincere and passionate man, possessing tremendous knowledge of the brand he sells. Not only was him helpful in assisting our decision making, he was very polite, and was instrumental in getting us a deal which we could not have refused. During vehicle delivery, Joe was very familiar withe the intricate details of the controls. We walked away with a very fulfilled sense of utmost satisfaction for the wonderful services rendered by him. Joe Fass is truly a valued Lexus salesman that best the brand he represents. Thank you Joe !!! More
Friendly and professional staff from top to bottom. Showroom and facilities are open, clean, and bright. Look for Christine Festa for a straightfoward buying experience with none of that car salesma Showroom and facilities are open, clean, and bright. Look for Christine Festa for a straightfoward buying experience with none of that car salesman double talk. She'll get you a fair price without wasting your time with the back and forth game everyone loathes. This is our second car from this dealership and we could not be happier with the buying experience as well as taking the car in to get maintained. A large factor in choosing a Lexus over other competitors came down to the dealership in addition to the brand. More
I recently purchased my first, pre-owned vehicle with the help of Joe Fass. He is a knowledgeable salesman with 15 years of experience in Lexus sales, qualifying him as a historian with extensive familiarit help of Joe Fass. He is a knowledgeable salesman with 15 years of experience in Lexus sales, qualifying him as a historian with extensive familiarity with the brand. He is a personable professional to work with and he is helpful regardless of where one might be in the thought process of considering a Lexus vehicle. Joe places his importance in building a relationship with his clients, open to fielding questions and most importantly, extends his availability beyond the point of sale. Thanks to Joe and the great staff at Lexus of Route 10, I had a wonderful experience. More
Joe was great. He made me feel comfortable from the start. He made this deal happen for me even when unexpected things popped up. His knowledge of Lexus cars was insightful when complaining my 2006 IS start. He made this deal happen for me even when unexpected things popped up. His knowledge of Lexus cars was insightful when complaining my 2006 IS 250 to the new one I bought. I will be happy to go back and find Joe Fass when it is time for a new car. More