Lexus of Route 10

Joe was great. He made me feel comfortable from the start. He made this deal happen for me even when unexpected things popped up. His knowledge of Lexus cars was insightful when complaining my 2006 IS start. He made this deal happen for me even when unexpected things popped up. His knowledge of Lexus cars was insightful when complaining my 2006 IS 250 to the new one I bought. I will be happy to go back and find Joe Fass when it is time for a new car. More

I had a wonderful experience with Joe Fass. He was extremely personable, helpful, and honest. I was really impressed at how he took the time to call me AFTER the sale and walked my through a step-by- extremely personable, helpful, and honest. I was really impressed at how he took the time to call me AFTER the sale and walked my through a step-by-step process of turning on my interior lights! He couldv'e recommended that I refer to the manual. I no longer view him as my saleperson; I see him as my friend...Thanks Joe! More

I have bought 1 RX330 and 2 RX350's from Don Lombardi in the past 9 years. Everytime the experience was pleasurable and seamless. I would definitely recommend Don and the dealership to others. the past 9 years. Everytime the experience was pleasurable and seamless. I would definitely recommend Don and the dealership to others. More

It is no surprise that we have returned to Lexus for another car. We have been so leased with our past 4 cars. We chose to travel the added distance to Lexus of Route 10 because of Joe Fass. He has been another car. We have been so leased with our past 4 cars. We chose to travel the added distance to Lexus of Route 10 because of Joe Fass. He has been our only salesperson. We find Joe to be honest, helpful and to listen to him talk about his product with such knowledge and enthusiasm is refreshing. Lexus of Route 10 is certainly fortunate to have him. Good luck and we will see for our next purchase. More

Sean was our salesman on our new ES350 lease. He was fantastic - friendly, knowledgeable, and gave us a great deal. We came to him as recommended by both family and friend who had leased through him in fantastic - friendly, knowledgeable, and gave us a great deal. We came to him as recommended by both family and friend who had leased through him in the past. Afterwards we met with Gregg who completed our paperwork and vehicle registration. Gregg was super friendly and funny. We enjoyed meeting him! More

This was my first Lexus purchase and overall my experience with Lexus of Route 10 and in particular Christine Festa was great! She was easy going, straight forward and to the point with not a lot experience with Lexus of Route 10 and in particular Christine Festa was great! She was easy going, straight forward and to the point with not a lot of back and forth negotiating. Paperwork transaction was simple and easy. She was knowledgeable and took the time to go through and explain all the features of the vechicle. I would highly recommend Christine for anyone considering a Lexus purchase. More

I walked in and was pleased to meet Joe Fass. Joe is interested in helping you get into the car you're looking for. He is attentive, super helpful and very accommodating. Two days after meeting Joe, I interested in helping you get into the car you're looking for. He is attentive, super helpful and very accommodating. Two days after meeting Joe, I picked up my car and he taught me all there is to know about it. I don't know the last time I saw someone as excited about a car as I am. Thanks Joe! I look forward to keeping in touch! More

Joe Fass is a true professional! This is my fifth LS, and the third LS I have bought from him. The great deals and level of service keep me coming back. The dealership really goes the extra mile to ear and the third LS I have bought from him. The great deals and level of service keep me coming back. The dealership really goes the extra mile to earn your business. More

I am so happy with the fantastic service Christine Festa I am so happy with the fantastic service Christine Festa always gives me and was thrilled when she helped me recently with my 6th Lexus. She is THE I am so happy with the fantastic service Christine Festa always gives me and was thrilled when she helped me recently with my 6th Lexus. She is THE best and goes above and beyond for her fans. I might have ended that last sentence with “customers” but once you know Christine you are a “fan” of hers and you don’t want to deal with anyone else. Lexus dealerships may come and go but there is no one like Christine. I had a possible flat and called Rich Peer Friday for help. He is amazing and readjusted his whole day to pick up my car and bring it back by the end of the day. He has always been amazing and gives 150% every single time I call. Then there is your service dept. Myles has helped me out for so many, many years and is terrific. Brad has now jumped into the picture and is continuing the same excellent service I have always received from Warnock. You have a beautiful new building and a new name but the same outstanding people still work within your walls and that’s why people like me are delighted to come back and highly recommend your dealership to friends and family. Bad news always travels fast so I thought I’d give you some good news today. I am a very loyal customer and thanks for all you and your team does to keep me safe. More

This is my second Lexus purchase in a little over a year. The service actually got better after the change of ownership from the Warnock family. Dominick, my sales person was very well versed in my new 201 The service actually got better after the change of ownership from the Warnock family. Dominick, my sales person was very well versed in my new 2013 GS and Mari, the business manager was great to deal with. Overall, a very pleasant, seamless purchase and great customer service. More