Lexus of Route 10

BEST EXPERIENCE in 20+ years of auto buying - Thank you! From start to finish Tammy DeBaro was simply THE BEST!!.   I had originally leased a GS-F from another Lexus Dealership and my lease was coming to an From start to finish Tammy DeBaro was simply THE BEST!!.   I had originally leased a GS-F from another Lexus Dealership and my lease was coming to an end.  With a growing family of 4, I was in the market for a bigger vehicle (GX).  I visited multiple dealerships in the tri-state area and none compared to the experience I had when initially contacting Lexus of Route 10!  Tammy was very personable and took the time to find out everything I wanted and was looking for.  During this time of crisis, I was not sure how this process would work, but Tammy made it all seamless.   She was able to locate the exact exterior/interior color choice in another state (something my old dealer stated was not available anywhere on the east coast!).  We worked out the numbers via phone/email and it was quite frankly the best experience in my 20+ years of car buying.  Tammy assisted with transportation of the vehicle and within 3 days of filling out the credit application, our GX had arrived!  Tammy was also a tremendous help in explaining and helping with my current lease return.  Return of lease and taking delivery of my new GX took only about 30 minutes!  No Hassle, easy in and out and 2-weeks in, we are enjoying our new GX!   I would recommend anyone who is in the market to visit Lexus of RT10 and ask for Tammy!     Thank you! - FT More

Dealing with the Best! I believe the dealership is very accommodating, but Tammy DeBaro is the BEST! She considers your need and goes beyond to fulfill your desire. This is I believe the dealership is very accommodating, but Tammy DeBaro is the BEST! She considers your need and goes beyond to fulfill your desire. This is my second experience working with her and I have not been disappointed. She has reached out several times throughout the years that I have been a Lexus of Route 10 customer keeping communication open and amiable. During this pandemic, my decision was easy ... I didn't want another representative and I didn't want another dealership. She did it all! Thank you Tammy for your spirit of excellence! Eunice Murray More

Lexus of Route 10 - are the best!!!! Tammy Debaro.....is awesome!!! During times of such crisis.....she made our buying experience very smooth. I purchased 2020 RC 300. STUNNING CAR!!! The team at this deal awesome!!! During times of such crisis.....she made our buying experience very smooth. I purchased 2020 RC 300. STUNNING CAR!!! The team at this dealership are very helpful and have a wealth of knowledge about their vehicles! The team’s professionalism and upfront breakdown of cost is what makes Lexus of Route 10.....the BEST DEALERSHIP IVE EXPERIENCE!! More

Best car buying experience so far Tammy DeBaro is the best. No hassle dealing with her and we've dealt with other Lexus dealerships and salespersons before but this is the only place Tammy DeBaro is the best. No hassle dealing with her and we've dealt with other Lexus dealerships and salespersons before but this is the only place we've decided to buy from. Kathleen and Gerry Blaquera More

Took the car to the dealer last week for not shutting off they did not find anything wrong today it won’t start. Worst car I ever brought . I had water in it then it would not shut now it won’t start. they did not find anything wrong today it won’t start. Worst car I ever brought . I had water in it then it would not shut now it won’t start. More

The best service ever! The Nick is very professional and knowledgeable person. I will recommend to all my friends. The service was very quick. Thank you so much Nick! I look The Nick is very professional and knowledgeable person. I will recommend to all my friends. The service was very quick. Thank you so much Nick! I look forward to working with you. More

Stellar Customer Service and Buying Experience. 2 month owner review: After days of hopping from car dealership to car dealership searching for a mint Lexus GS350, I finally decided to try my lu 2 month owner review: After days of hopping from car dealership to car dealership searching for a mint Lexus GS350, I finally decided to try my luck at Lexus Of Route 10... which is where I should've gone in the first place. From the moment I came in, I was helped by Duke Snyder, an extremely cool Sales Rep, who took time in showing me the Lexus of Route 10 experience. He gave me a tour of the entire dealership and all their inventory not once, but twice, when I came in for a second time with my wife. He pleasantly showed my wife and I the M.O of Route 10; and after two half days of test drives, sold us our 2015 GS350 with a 161 point inspection & a 2-year warranty by Lexus. Since my 2 months of ownership, I've visited the dealership twice. The first time was to collect my license plate, which they themselves installed for me without ever having to get out of the car. During this visit, I also wanted to get a strange sound coming from the engine checked out. Thats when I met the shop manager Scott Henkel who truly made the visit to pick up my plates worthwhile. After informing me that the sound was nothing but the direct injector ports, he kindly scheduled my car in for a wash, and we began chatting it up about GSs all the while he was giving me a tour of the shop, and even showed me his very own GS F, which was definitely the highlight of my day. The second time I visited Route 10 was to pickup a missing rear headrest, in which I was so blinded by the excitement and experience of purchasing my GS, didn't notice was missing until around 4 days after I had purchased the vehicle. Once noticing, I emailed Duke Snyder who immediately responded with assuring me that he would take charge in finding me a new head rest. The wait itself took about a month until another GS with the same white leather interior came back from a lease. Throughout this time, Duke Snyder was always in kind communication with me up until the time of the headrest arriving and ensured I had nothing but stellar service even after purchasing the vehicle. To sum up, this was a truly a stellar pleasant experience that I would have never expected from purchasing a 2015 vehicle. I would highly recommend anyone in the market for a high quality vehicle to visit this location, and I definitely look forward to my next car purchase at Lexus of Route 10. More

Great xperience Duke Snyder was terrific. I’m very happy with my purchase and would work with Lexus of Route 10 happily in the future! Thank you! Duke Snyder was terrific. I’m very happy with my purchase and would work with Lexus of Route 10 happily in the future! Thank you! More

Excellent, cooperative, knowledgeable, positive experience Lexus of Rt 10, specifically, Rose Marie, enhanced my experience of acquiring my new Lexus ES350. Her professionalism, knowledge and kind personality Lexus of Rt 10, specifically, Rose Marie, enhanced my experience of acquiring my new Lexus ES350. Her professionalism, knowledge and kind personality is an asset to the Lexus community. The entire staff, including Nick, helped me to have a positive experience and a understanding of the basics. More