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Lexus of Santa Fe

Santa Fe, NM

Overview
Employees
Reviews
4.9
679 Reviews
Lexus of Santa Fe in Santa Fe, NM, also serving Espanola, NM and Los Alamos, NM is proud to be an automotive leader in our area. Since opening our doors, Lexus of Santa Fe has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
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6824 Cerrillos Road

Santa Fe, NM

87507

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Showing 679 reviews

October 31, 2026

Best experience. Friendly and so thoughtful. 💯 recommend. Makes me never want to buy or go anywhere else. More

by MaryAnne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Sanchez
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Nov 03, 2026 -

Lexus of Santa Fe responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 30, 2026

Service was excellent and Iwill continue to take both vehicles I have to get serviced More

by Rodriguez.david1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 29, 2026

My Lexus was recently serviced and Joe Sanchez was my contact and he went above and beyond. Service is very important to your clients and I appreciate his dedication. Vickie Adair More

by Vladair275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sanchez
Print
Oct 31, 2026 -

Lexus of Santa Fe responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Santa Fe! If you have any further questions, please don't hesitate to reach out!

October 29, 2026

Didn’t put air in tires! Very careless. Rotated tires but didn’t check pressure More

by Bloomfieldg119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Baca
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2026 -

Lexus of Santa Fe responded

Thank you for bringing this to our attention. We apologize that your recent service visit did not meet our standard of care. Your satisfaction is our priority. We would love to talk with you directly to explore exactly what happened and ensure this is properly addressed. Please reach out to us at your earliest convenience. We appreciate your feedback and look forward to hearing from you soon. Roxana Baranchik General Manager Lexus of Santa Fe (575) 489-2400 rbaranchik@Group1Auto.com

October 25, 2026

Performed the maintenance expeditiously and at low cost. Provided auto wash without cost. Nice environment for waiting. More

by tfbott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 30, 2026 -

Lexus of Santa Fe responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 24, 2026

Ron was great. On time and did the work very well. I think he is great. More

by mjbarab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 24, 2026 -

Lexus of Santa Fe responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

October 24, 2026

Excellent and courteous service. Loaner car available, quick turnaround.great explanation of what they did. More

by ivystern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Sanchez
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Oct 24, 2026 -

Lexus of Santa Fe responded

Hi Ivystern, we're happy to hear you had such a positive experience with our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 13, 2026

The staff is awesome, I always service my car at this dealer and they run offers all year. What a nice dealership! More

by werner.monterroso7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 14, 2026 -

Lexus of Santa Fe responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 12, 2026

I visited this dealership for a 10K routine service but was having trouble with repeated punctures on the stock Overtrail tires. When I finally reached out to the ServiceManager the response was immediat More

by tmcwil5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 14, 2026 -

Lexus of Santa Fe responded

Thank you for your feedback. We’re glad our Service Manager responded promptly and helped address your concerns regarding your tires. We appreciate the opportunity to earn your confidence and look forward to welcoming you back for future service. Lexus of Santa Fe (575) 489-2400

October 06, 2026

Awesome service advisor and great customer service. Like the newly remolded service department and use if a loaner vehicle. More

by adamwerber1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 06, 2026 -

adamwerber1 responded

Awesome Service

Oct 06, 2026 -

adamwerber1 responded

Awesome dealership. Great service and service advisor very helpful.

Oct 08, 2026 -

Lexus of Santa Fe responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

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