Lexus of Santa Fe

Awesome customer service Kaylee and guy that sits in the office were great and Marty the mechanic was awesome love the service even the car washing guy did a great job thanks for all office were great and Marty the mechanic was awesome love the service even the car washing guy did a great job thanks for all More

I was helped by Joe Sanchez when my car had an unexpected issue that needed immediate repair. This issue happened the day before my scheduled service, and when I called the service department, Joe was kind e issue that needed immediate repair. This issue happened the day before my scheduled service, and when I called the service department, Joe was kind enough to help me out with a loaner vehicle while they started work on my car earlier than planned. Furthermore, he was honest and transparent about the estimated service costs, and was even able to find discount vouchers that saved me money at the time of completion! He was helpful, prompt in communication, and was amazing to work with. More

I met with Joseph he was polite and told me all what they were doing…… I also want to thank Brian the service manager for doing an outstanding job with my car and helping me with a loaner since I am 2.5 hrs were doing…… I also want to thank Brian the service manager for doing an outstanding job with my car and helping me with a loaner since I am 2.5 hrs …. Next time I can wait …. I hope next time I go back Joseph can help me with my car …. I feel comfortable and I know he is honest … thanks for everything…Lydia More

Kailei Radtke, Service Advisor, was very efficient, professional, and personal during my recall appointment. I also asked her to have the service technician check a tire that consistently lost air. Not professional, and personal during my recall appointment. I also asked her to have the service technician check a tire that consistently lost air. Not only did they check the tire, but they also did a much more thorough check of the car. Kailei kept me informed throughout my wait and quickly arranged a courtesy car for a day until the dealership received a replacement tire for the damaged one. Brian Brannan, Service Manager, was very patient, professional, and efficient in answering my questions about my Platinum Service Agreement. More

Always pleasant and courteous on phone and in person. Ready to answer any questions you might have Ready to answer any questions you might have More

Very pleasant and polite, always ready to help and professional with the answers. . Wait time is short . professional with the answers. . Wait time is short . More

I experienced knowledgeable sales people & efficient finance folks. Very attractive & clean facility. Thank you Adrien. finance folks. Very attractive & clean facility. Thank you Adrien. More

Professional, polite, productive, positivity, perfection and proud, pleasurable, praiseworthy, profound, phenomenal, pampering, perfection, prompt service and proud, pleasurable, praiseworthy, profound, phenomenal, pampering, perfection, prompt service More

I had an appointment for routine maintenance at the service department. I received the prompt, professional service at this dealership that I have come to expect. Joe Sanchez is a fantastic service ad service department. I received the prompt, professional service at this dealership that I have come to expect. Joe Sanchez is a fantastic service advisor that assist me in keeping my vehicle in top shape. More

Had a good experience with the service department. They did what I asked and gave me a car wash too! They did what I asked and gave me a car wash too! More