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Lexus of Santa Fe

Santa Fe, NM

Overview
Reviews
4.9
488 Reviews
Call Dealership (505) 216-3800
View Awards

6824 Cerrillos Road

Santa Fe, NM

87507

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Showing 488 reviews

May 02, 2025

My oil change was done in under an hour! I made myself a coffee, got comfy on the couches, and watched a YouTube video on the huge tv in the waiting room. Ronald is kind, professional, and t More

by Alenna P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald- 5 stars
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April 30, 2025

Fast reliable service. Very professional in all aspects. Will continue to bring my car for service. More

by jmkaris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Report | Print
April 30, 2025

Fast and very good service Always on time and they do everything they say they would do I recommend this dealership always More

by 1desertgypsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Report | Print
May 01, 2025 -

Lexus of Santa Fe responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

April 25, 2025

Lexus lease end - didn’t know what to expect because we have only done buyouts before. But these guys did the End of Lease inspection, provided finance options, trade-in deals and everything was done in ab More

by Rachel Santa Fe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Penny Truelock
Report | Print
Apr 28, 2025 -

Lexus of Santa Fe responded

Hello Rachel, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

April 24, 2025

It’s a mess right now but will be very nice when it’s done More

by Gene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Report | Print
Apr 26, 2025 -

Lexus of Santa Fe responded

We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. We look forward to delivering a 5-star experience at your next visit! Roxana Baranchik General Manager Lexus of Santa Fe Rbaranchik@group1auto.com

April 24, 2025

Brian is such a pleasure to work with! He always gets me in when I need maintenance on my car. I was also happy to work with Ron this time too! Lexus Santa Fe truly has top tier customer s More

by anvillezcas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brannan, Ronald Ayala
Report | Print
Apr 27, 2025 -

Lexus of Santa Fe responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Santa Fe! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 21, 2025

Promote Ron Ayala to General Manager of this dealership. Why do you need fifteen words? More

by patebaca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Ayala
Report | Print
Apr 23, 2025 -

Lexus of Santa Fe responded

Hello, we're so glad you had such a positive experience! If you have any questions, please give us a call. We're always happy to help!

April 20, 2025

Latisha was attentive, friendly and kept me informed about my vehicle . She was patient and kind with my elderly mother More

by Nandaphne505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latisha Brown
Report | Print
Apr 22, 2025 -

Lexus of Santa Fe responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Santa Fe. Feel free to reach out to us if you need anything. Have a wonderful day.

April 16, 2025

Brian and his team were very helpful to a first timer! Courteous, friendly, knowledgeable and all around great team!! Keep up the great work. More

by Dorisbransford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Report | Print
Apr 17, 2025 -

Lexus of Santa Fe responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 16, 2025

Both my service manager Tisha as well as the mechanic Jason went above and beyond to make sure that my repairs could be done on time. They were also honest to help me prioritize what I needed to do More

by Swag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaTisha & Jason, Anthony Baca
Report | Print
Apr 17, 2025 -

Lexus of Santa Fe responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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