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Lexus of Serramonte

Colma, CA

4.8
765 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our guests get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. At Lexus of Serramonte in Colma/Daly City, we know that our success is best measured by the satisfaction of our customers. That's why we're proud to be an Elite of Lexus dealer, an award given to Lexus dealers who excel at sales, service and overall owner support. Visit Lexus of Serramonte in Colma, just a short drive south for San Francisco, Bay Area Lexus drivers, for a truly world-class luxury vehicle experience.
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700 Serramonte Blvd

Colma, CA

94014

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Showing 765 reviews

July 17, 2024

This was my second experience purchasing from Lexus of Serramonte, and I have enjoyed my experiences there. They have made purchasing easy and low stress for me. The sales guy that I use this time, Max, w More

by Doug
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maksim Shepelev
Jul 18, 2024 -

Lexus of Serramonte responded

Hi there Doug, thank you so much for taking the time to let us know how we did. We are very happy we could provide you with a positive experience! Have a great day!

July 17, 2024

I had a pleasant experience at this dealership. The sales associate helped find a car that I wanted and explained the car add-ons/packages really well More

by sandytan01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yen Nguyen
Jul 18, 2024 -

Lexus of Serramonte responded

Hi there, thank you so much for taking the time to let us know how we did. We are very happy we could provide you with a positive experience! Have a great day!

June 19, 2024

Mr. Victor Lu , our salesman, helped us find the right vehicle for our needs. He demonstrated professional knowledge, patiently explained the new features and conducted the deal with integrity. More

by Meiling
Recommend Dealer
Yes
Employees Worked With
Victor Lu, Habib Qasimi
Jun 20, 2024 -

Lexus of Serramonte responded

Meiling, thank you again for taking the time to let us know how we did. We hope you have a great day!

June 17, 2024

Clarissa was super easy to work with! Very friendly, accessible and responsive throughout the buying process. More

by DC15
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Clarissa Toy, Habib Qasimi
Jun 18, 2024 -

Lexus of Serramonte responded

DC, thank you again for taking the time to let us know how we did. We hope you have a great day!

June 17, 2024

Clarissa Toy was very professional, efficient and helpful. The vehicle was ready for purchase when we arrived and she oriented us to the features and programed the computer screen. She was very res More

by Starcarp43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clarissa Toy
Jun 18, 2024 -

Lexus of Serramonte responded

Star, thank you again for taking the time to let us know how we did. We hope you have a great day!

June 15, 2024

Overall a good experience. They worked with me to locate the car I wanted and delivered it to my doorstep. More

by tranthu.phuong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yen Nguyen
Jun 19, 2024 -

Lexus of Serramonte responded

Tranthu, we are glad we could help! Thank you for taking the time to let us know how we did. We hope you have a great day!

June 13, 2024

Worst experience ever, People without ethics or principles, I almost got scammed with a car with a fake certification and once I complained at google, they destroy my credit score from 815 to less More

by Mario Otsu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jiayi “Gary” Li, Ray Yousefzai, Gustavo Perez
Jun 22, 2024 -

Lexus of Serramonte responded

Mario, we regret to hear that you had this experience with us. Please reach out to us at (650) 731-3906 when you can so we can address this situation directly. Thank you and have a great day.

June 12, 2024

Professional and customer friendly. Gives top priority to the customer'needs. Able to go over that extra step for the customers More

by rahulv_cbit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Pena sanchez
Jun 13, 2024 -

Lexus of Serramonte responded

Hi, thank you for taking the time to leave a review for us at Lexus of Serramonte. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

June 09, 2024

I really enjoyed my visit to lexus dealership, customer service at the highest level, friendly staff, I would especially like to mention manager Victor Lu, his professionalism, his sincere desire to help, More

by Bator
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Kaufman all 10 stars, Victor Lu, Habib Qasimi
Jun 12, 2024 -

Lexus of Serramonte responded

Bator, we are so happy to read such a great review about Lexus of Serramonte! Thank you for taking the time to let us know how we did. We hope you have a great day!

June 08, 2024

Highly recommend Gary,he is very knowledgeable, patient, friendly. Went through all the features of the car. More

by Chi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jiayi “Gary” Li
Jun 12, 2024 -

Lexus of Serramonte responded

Chi, we are so pleased you enjoyed your visit to Lexus of Serramonte! We're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

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