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Lexus of Serramonte
Colma, CA
760 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our guests get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
At Lexus of Serramonte in Colma/Daly City, we know that our success is best measured by the satisfaction of our customers. That's why we're proud to be an Elite of Lexus dealer, an award given to Lexus dealers who excel at sales, service and overall owner support. Visit Lexus of Serramonte in Colma, just a short drive south for San Francisco, Bay Area Lexus drivers, for a truly world-class luxury vehicle experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:30 AM - 6:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 760 reviews
December 06, 2023
Had a great experience working with Fernando F. Easy to communicate and got back to us with our questions and information need to decide what we wanted in our new vehicle. This is our 3rd purcha Easy to communicate and got back to us with our questions and information need to decide what we wanted in our new vehicle. This is our 3rd purchase (in many decades!) from Lexus of Serramonte. More
by Shirley
Employees Worked With
Fernando Ferran
December 06, 2023
Superb quality of service. Friendly staff, always ready to give assistance to incoming patrons, and outstanding cleanliness of Lexus place. Keep it up. Friendly staff, always ready to give assistance to incoming patrons, and outstanding cleanliness of Lexus place. Keep it up. More
by junperez39
Employees Worked With
Katrina Palencia, Victor Lu, Habib Qasimi
November 26, 2023
Strick about insurance and SSN, you need to have all of them first in order to buy a used car, and can not waive the (pre-added) maintance package, which costs 1000 dollars them first in order to buy a used car, and can not waive the (pre-added) maintance package, which costs 1000 dollars More
by 1
Employees Worked With
Steve
November 11, 2023
Victor Lu and Nick Hart are candid and worked hard to provide a good purchase experience to us. They are respectful, patient and supportive; especially in our wait for the car. Their superior and friendl provide a good purchase experience to us. They are respectful, patient and supportive; especially in our wait for the car. Their superior and friendly team work are extraordinary and impressive. We will definitely refer our friends to Serramonte Lexus. WL More
by endive_snack_0u
Employees Worked With
Victor Lu and Nick Hart
November 09, 2023
Our dealer was Victor Lu he is so very nice, peasant professional helpful . showed us everything about the car and even is following up to support us to see if we need anything. He is honest. I would r professional helpful . showed us everything about the car and even is following up to support us to see if we need anything. He is honest. I would recommend him to family and friends to purchase a car from him More
by jerry.mier
Employees Worked With
Larry Abunda
November 01, 2023
They have a great promotion a day after I leased my car. They would NOT offer that great deal to me even it is the exact same car that they have the promotion on! All they were claiming is LOW to ZERO inven They would NOT offer that great deal to me even it is the exact same car that they have the promotion on! All they were claiming is LOW to ZERO inventory with that car. Yes, they are promoting a car that has no inventory? I can’t say I trust them and I paid a lot morez More
by Woopieopus
Employees Worked With
Rather not to name names
October 31, 2023
Victor is awesome. He made sure we drive out of the dealership happy. Would love to buy from this dealership again in the future. He made sure we drive out of the dealership happy. Would love to buy from this dealership again in the future. More
by James
Employees Worked With
Victor Lu
