Lexus of Serramonte

It's not often you find a salesperson that is very knowledgeable about the brand of cars he sells and others as well but knows at least as much about American and European history as well as art, moto knowledgeable about the brand of cars he sells and others as well but knows at least as much about American and European history as well as art, motorcycles and travel. If you need a Lexus and happen to be in the Colma/Daly City area area make sure you ask for Eric at the Serramonte Lexus - he's been there for 31 years! You will not be disappointed! I was just surprised how long the transaction took (more than 3 hours) since I was paying cash. More

Excellent customer service! We did not have an appointment but found a used RX350 we’re interested at. We were assisted by Prosperity who’s very sweet and knowledgeable to the f We did not have an appointment but found a used RX350 we’re interested at. We were assisted by Prosperity who’s very sweet and knowledgeable to the features of the car. Took us for a test drive, shown us every feature twice! She had gone above and beyond, couldn’t be happier with her service! She even picked us up the BART station! Rey, the sales manager, had been a pleasure to work with. Very upfront, but also determined to keep your business without us feeling pressured. He’s willing to work with you. We wanted to check out another SUV from another dealer but their willingness to work with you had sealed the deal for us. Thank you Lexus of Serramonte, the best we had so far! More

My sales Victor Lu is amazing! Service is super good! He will give you a very satisfactory price! The purchase process was very well taken care of (I had my young children and my m Service is super good! He will give you a very satisfactory price! The purchase process was very well taken care of (I had my young children and my mother with me), 5 stars is too low at least 10 stars 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 More

I went to Lexus from long distance and had satisfying purchase in a single day. Salesperson, Kenneth provided me excellent support within the process. I had other options as well, but finally chose t purchase in a single day. Salesperson, Kenneth provided me excellent support within the process. I had other options as well, but finally chose to buy the RX, because of the perfect and kind service during my visit. More

I had an exceptionally pleasant experience with the salesperson, Mauricio, during the purchase of my 2024 NX 350h Premium. Mauricio displayed the utmost professionalism and was incredibly informative a salesperson, Mauricio, during the purchase of my 2024 NX 350h Premium. Mauricio displayed the utmost professionalism and was incredibly informative about the vehicle. His knowledge and expertise helped me feel confident in my purchasing decision. Mauricio's friendly demeanor and patience throughout the entire process made the car-buying experience stress-free and enjoyable. What stood out to me was his prompt response when I initially called the dealership; I'm so glad it was him who answered :) I highly recommend Mauricio to anyone in search of a new car. His dedication to customer satisfaction is truly commendable. Thank you, Mauricio, for your outstanding service and for helping me find my first Lexus car. You deserve more than just 5 stars; you get a 5-star++++ rating in my book! More

Went to Lexus on inquiry on buying my lease. Worked with the sales person and everything went smoothly. Since there was a back log of the 2024 NX 300, I decided to buy the lease since I had lo Worked with the sales person and everything went smoothly. Since there was a back log of the 2024 NX 300, I decided to buy the lease since I had low miles. More

THE SERVICE AND ATTENTION TO DETAILS WAS VERY GOOD. THIS IS THE SECOND VEHICLE WE PURCHASED FROM ERIC THIS IS THE SECOND VEHICLE WE PURCHASED FROM ERIC More

The sales people and other staff were very friendly and helpful. The coffee was very good too! helpful. The coffee was very good too! More

Excellent Clarissa well verse about dealing and presentation of the car. Able to assist with the technology incorporated into the car. presentation of the car. Able to assist with the technology incorporated into the car. More

Friendly service, no pressure purchasing, good recommendation with purchasing decision. Finance department was up front, no hidden charges, explain all options with details and gave very good rec recommendation with purchasing decision. Finance department was up front, no hidden charges, explain all options with details and gave very good recommendations. Overall very happy purchasing experiences! More