Lexus of Serramonte

The sales people and other staff were very friendly and helpful. The coffee was very good too! helpful. The coffee was very good too! More

Excellent Clarissa well verse about dealing and presentation of the car. Able to assist with the technology incorporated into the car. presentation of the car. Able to assist with the technology incorporated into the car. More

Friendly service, no pressure purchasing, good recommendation with purchasing decision. Finance department was up front, no hidden charges, explain all options with details and gave very good rec recommendation with purchasing decision. Finance department was up front, no hidden charges, explain all options with details and gave very good recommendations. Overall very happy purchasing experiences! More

Very Nice facility and everyone we met was a professional. We were looking for a RX350h and one was available and we were told that before we go to meet Nick. professional. We were looking for a RX350h and one was available and we were told that before we go to meet Nick. More

Very nice clean dealership. Salesman Eric top notch, very professional & knowleable. Would purchase from him again. Salesman Eric top notch, very professional & knowleable. Would purchase from him again. More

The service was excellent and we got a lot of useful information from the staff, definitely would recommend information from the staff, definitely would recommend More

I recently had the pleasure of working with an outstanding car salesperson, Eric at Lexus Serramonte, and I am very impressed his professionalism, expertise, and dedication. From the moment I step outstanding car salesperson, Eric at Lexus Serramonte, and I am very impressed his professionalism, expertise, and dedication. From the moment I stepped into the dealership to the final handshake, Eric went above and beyond to ensure that my car-buying experience was nothing short of exceptional. He provided insightful recommendations demonstrated a deep understanding of the products. His expertise helped us make an informed decision, and I felt confident throughout the entire process. His honesty and straightforward approach fostered an atmosphere of trust. Throughout the negotiation and purchasing process, Eric exhibited exceptional customer service skills. He is patient, accommodating, and respectful of my time. His positive attitude and friendly demeanor created a welcoming environment, making the entire car-buying process enjoyable and stress-free. In conclusion, I wholeheartedly recommend this car salesperson to anyone in search of a stellar buying experience. This individual has truly set the standard for excellence in the car sales industry. More

Steve at Lexus of Serramonte has been very helpful and always answers my questions promptly throughout the process of waiting to get my NX350 hybrid. I would recommend any friends who are interested to bu always answers my questions promptly throughout the process of waiting to get my NX350 hybrid. I would recommend any friends who are interested to buy Lexus cars to Steve. More

Everyone is helpful and working on something. Unfortunately our car we purchased was only cleaned on the outside. The inside windows were dirty. Unfortunately our car we purchased was only cleaned on the outside. The inside windows were dirty. More

On August 1, 2023 at 10:30 we came to Lexus to end our lease agreement of four years and purchase our 2019 350 RX. We were assisted by Mauricio Rodriguez who helped us complete this transaction. He was lease agreement of four years and purchase our 2019 350 RX. We were assisted by Mauricio Rodriguez who helped us complete this transaction. He was very efficient in explaining all the details to us. Later, we were assisted by Ebrahim Rahimi to sign papers and complete the sale. Thank you, Robert and Marlene Spano More