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Lexus of Serramonte

Colma, CA

4.8
762 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our guests get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. At Lexus of Serramonte in Colma/Daly City, we know that our success is best measured by the satisfaction of our customers. That's why we're proud to be an Elite of Lexus dealer, an award given to Lexus dealers who excel at sales, service and overall owner support. Visit Lexus of Serramonte in Colma, just a short drive south for San Francisco, Bay Area Lexus drivers, for a truly world-class luxury vehicle experience.
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700 Serramonte Blvd

Colma, CA

94014

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Showing 762 reviews

June 12, 2023

Danreve is a very professional and patient salesperson. This is the first time I went to the Lexus store in Serranmonte to look at the car. Unexpectedly, I bought the car I have wanted for a long time in j More

by Felix
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Navarro
Jun 19, 2023 -

Lexus of Serramonte responded

Felix, we're happy you found our staff to be so supportive during your experience here at Lexus of Serramonte. If you have any further questions, please don't hesitate to reach out!

June 10, 2023

They take the anxiety and irritation out of the car buying process. I got to work with Steve Bailey and better service is not possible. If you are going to visit there be sure to ask for him. The facil More

by montarakid
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mr Shah completed the final paperwork. I don't envy him his job, but he has the details down pat., Steve Bailey
Jun 15, 2023 -

Lexus of Serramonte responded

We're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 04, 2023

Well organized, good service and a very friendly staff it was an easy experience, no problem whatsoever More

by Husamsf5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Lee
Jun 07, 2023 -

Lexus of Serramonte responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 02, 2023

Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome More

by Vaga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Bailey
Jun 07, 2023 -

Lexus of Serramonte responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 02, 2023

They do not solve anything pure bla bla bla that help with bad credit or no credit pure lies More

by adolfoescalera3
Recommend Dealer
No
Employees Worked With
Nobody answered
Jun 10, 2023 -

Lexus of Serramonte responded

We would like to get some more details about your experience with us. Please contact our General Manager at (650) 731-3906 so we can work with you to make this right.

June 01, 2023

Steve Bailey, our Salesperson, made the purchase enjoyable. Thank you for the excellent service Steve! More

by taminkpop
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Bailey
Jun 07, 2023 -

Lexus of Serramonte responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 30, 2023

I had a great experience. Victor Lu kept me up to date on the vehicle and delivery time frame. When a vehicle was available for me to test drive, Victor reached out and offere More

by ronald1597
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Victor Lu, Danna Ye
Jun 01, 2023 -

Lexus of Serramonte responded

Hi, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2023

Great Staffs. Have been doing business for over 10 years. I will recommend to ALL my friends. More

by wch94103
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Chen
Jun 01, 2023 -

Lexus of Serramonte responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 25, 2023

Awesome, clean, professional no pushing looking forward to have more business with this good dialer. More

by Vaga
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Bailey
May 20, 2023

I have purchased many new cars in my life. My experience with Serramonte Lexus was the only "painless" car purchase. Clarissa Toy was knowledgeable, warm, and friendly. She was also very pat More

by Sahmu4ia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clarissa Toy
May 23, 2023 -

Lexus of Serramonte responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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