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Lexus of Serramonte
Colma, CA
762 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our guests get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
At Lexus of Serramonte in Colma/Daly City, we know that our success is best measured by the satisfaction of our customers. That's why we're proud to be an Elite of Lexus dealer, an award given to Lexus dealers who excel at sales, service and overall owner support. Visit Lexus of Serramonte in Colma, just a short drive south for San Francisco, Bay Area Lexus drivers, for a truly world-class luxury vehicle experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:30 AM - 6:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 762 reviews
May 17, 2023
Victor Lu is very knowledgeable and provided excellent services. I appreciated his help for the process to buy 2023 RX350h. He answered all the questions we have even after sale of the car. services. I appreciated his help for the process to buy 2023 RX350h. He answered all the questions we have even after sale of the car. More
by tomyu988
Employees Worked With
Victor Lu
May 15, 2023
Our rep Eric was a gentleman, knowledgeable. They are understaffed, wait time too long. “Up selling” for a clear coat on a used car they already sold and charged for the coating the first time a They are understaffed, wait time too long. “Up selling” for a clear coat on a used car they already sold and charged for the coating the first time along with asking for the money hours after the price was determined and paperwork being filled out was insulting at best,. Eric was simply doing what was asked of him however it is a shady policy by ownership. Finance manager and all other staff were great. More
by lanceschepps
Employees Worked With
Eric Weichardt, Joseph Kauffman
May 12, 2023
They truly went above and beyond. I received a discount from MSRP, college grad discount and free digital license plate and ID Theft. They even offered me an extra free tank of gas, c I received a discount from MSRP, college grad discount and free digital license plate and ID Theft. They even offered me an extra free tank of gas, car wash (2total) and free tacos. More
by Meredith
Employees Worked With
Victor , Vy Le
April 28, 2023
The sales provided good service, professional, patient and explain the details of the auto for the new feature. The financial agent provided an efficiency service and don't need to spend a lot of time fo and explain the details of the auto for the new feature. The financial agent provided an efficiency service and don't need to spend a lot of time for documentation. More
by funglinglo
Employees Worked With
Victor Lu
April 20, 2023
Eric was very professional and very personable. He showed us 5 vehicles and we test drove 2. The process to purchase the Vehicle took way too long even though he apologized several times for the d He showed us 5 vehicles and we test drove 2. The process to purchase the Vehicle took way too long even though he apologized several times for the delay. The Financial Advisor was very sweet and efficient. The score of 4 was due to the delay, not because of your employees. More
by jan.medina
Employees Worked With
Eric Weichardt, Danna Ye
